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Not able to access Verizon website

  • 6 replies
  • 3 have this problem
  • 2 views
  • Last reply by cor-el

tauz3
tauz3
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I do not have problem accessing other website but Verizon. It has already rolling on 3rd day that I am having problem with. It says " Unable to connect

Firefox can't establish a connection to the server at www.verizon.com. 

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

When I called Verizon told me, to best of there knowledge they do not have any issue with there website.

I do not have problem accessing other website but Verizon. It has already rolling on 3rd day that I am having problem with. It says " Unable to connect Firefox can't establish a connection to the server at www.verizon.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web." When I called Verizon told me, to best of there knowledge they do not have any issue with there website.

All Replies (6)

FredMcD
FredMcD
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Clear the Cache Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration.

tauz3
tauz3 Question owner
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Thanks for the reply. I have tried as you have asked me to do, I am sorry, I tried again to go to Verizon website and still gives me the same error massage.

philipp
philipp
  • Moderator
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hello, another thing you could try is to reset firefox (this will keep your bookmarks & passwords)...

tauz3
tauz3 Question owner
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Thanks for trying, but it didn't work. I don't know what to do?

FredMcD
FredMcD
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LAST RESORT ! ! Reset Firefox

Create a list of your add-ons so you can restore them after. You will have to manually redo some of your own settings.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.