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When I printer from the internet the size is 1 1/2" X 4" Full page. Using Window 7

  • 6 replies
  • 1 has this problem
  • 2 views
  • Last reply by NormanS

NormanS
NormanS
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I am using window 7 & firefox. When I print from my computer it prints fine. When I go out on firefox the print (full screen view for printer) is shown. I select on the print Icon and when it comes out it is about a 1/6 of the page and that 1/6 is only 1 1/2" X 4" (this just start within 4 to 6 months). I have went and printer on 4 to 6 different sites and they are all the same. I also tried my laptop (using windows XP) and it work fine. Any suggestions would be help fule.

I am using window 7 & firefox. When I print from my computer it prints fine. When I go out on firefox the print (full screen view for printer) is shown. I select on the print Icon and when it comes out it is about a 1/6 of the page and that 1/6 is only 1 1/2" X 4" (this just start within 4 to 6 months). I have went and printer on 4 to 6 different sites and they are all the same. I also tried my laptop (using windows XP) and it work fine. Any suggestions would be help fule.

Chosen solution

You reset the entire Profile, rather than only the printer prefs as I advised.

That being said, resetting the entire Profile shouldn't have affected your bookmarks in any manner. Could it be that your Bookmarks Toolbar is just hidden from view? Firefox button > Options = is the Bookmarks Toolbar check-marked?

Or is the Bookmarks Toolbar present, but has no Bookmarks on it?

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All Replies (6)

guigs
guigs
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These have some known tips and tricks for troubleshooting the settings cached for printing options.

the-edmeister
the-edmeister
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Do the reset described here.
https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox#w_reset-all-firefox-printer-settings

NormanS
NormanS Question owner
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The suggestions you gave did not work. However under trouble shooting information there was a box in the right hand side that reset everything. It work for the printing however I do not have my bookmarks bar. How do I get the bookmark bar back with the help key?

mjb
mjb
  • Moderator
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It's weird that a reset would affect the bookmarks bar...

  • Click the orange Firefox button
  • Go to View > Bookmarks Bar to restore it...

Another way would be to press the ALT key then go to View > Toolbars > Bookmarks Bar

Modified by mjb

the-edmeister
the-edmeister
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Chosen Solution

You reset the entire Profile, rather than only the printer prefs as I advised.

That being said, resetting the entire Profile shouldn't have affected your bookmarks in any manner. Could it be that your Bookmarks Toolbar is just hidden from view? Firefox button > Options = is the Bookmarks Toolbar check-marked?

Or is the Bookmarks Toolbar present, but has no Bookmarks on it?

NormanS
NormanS Question owner
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Thank you for all your help. Everything is working fine.