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The get mail,write tab & others across the top left hand side of the screen are not showing

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In the top left hand corner of the screen it just shows Inbox.The get mail,write etc are not showing.

Chosen solution

Sounds like you lost the Mail Toolbar.

Do you have a Menu Bar with File-Edit-View etc? If not press the alt key or F10 to make it appear. From the Menu Bar select View-Toolbars and turn the missing tool bars back on.

Reinstalling WILL NOT restore missing toolbars.

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All Replies (4)

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Hello,

Certain Thunderbird problems can be solved by peforming a Clean Reinstall. This means you remove Thunderbird's Program Files then reinstall Thunderbird. Please follow these steps:

  1. Download the latest version of Thunderbird from http://www.mozilla.org/en-US/thunderbird/ and save the setup file to your computer.
  2. After the download is complete, close all Thunderbird windows (Click Exit/Quit from the menu button on the right).
    • Windows:
      • C:\Program Files\Mozilla Thunderbird\
      • C:\Program Files (x86)\Mozilla Thunderbird\
    • Mac: Delete Thunderbird from the Applications folder.
    • Linux: If you installed Thunderbird with the distro-based package manager, you should use the same way to uninstall it - see Installing Thunderbird on Linux. If you downloaded and installed the binary package from the Thunderbird Download Page, simply remove the folder thunderbird in your home directory.
  3. Now, go ahead and reinstall Thunderbird:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to open Thunderbird after clicking the Finish button.

WARNING: Do not run Thunderbird's uninstaller or use a third party remover as part of this process, because that could permanently delete your Thunderbird data, including but not limited to, extensions,emails, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!

Please report back to see if this helped you!

Thank you.

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Chosen Solution

Sounds like you lost the Mail Toolbar.

Do you have a Menu Bar with File-Edit-View etc? If not press the alt key or F10 to make it appear. From the Menu Bar select View-Toolbars and turn the missing tool bars back on.

Reinstalling WILL NOT restore missing toolbars.

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Thank you for your prompt reply.I was about to follow your advice when I received another email which solved my problem without the need to reinstall.Thanks again.

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Thank you for your prompt reply,I followed your advice & have been able to reinstate the toolbar with just a few clicks.Thanks, much appreciated.