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Why is Thunderbird suddenly asking me to enter my password each time l log on. This has only started a few days ago

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by adil bouda

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Thunderbird has suddenly started asking me to enter my network password. I have checked my settings and it already has it stored so why is it now asking me to re-enter it.

I have tried simply closing the message but it won't download my mail until I have entered the password.

Thunderbird has suddenly started asking me to enter my network password. I have checked my settings and it already has it stored so why is it now asking me to re-enter it. I have tried simply closing the message but it won't download my mail until I have entered the password.

All Replies (4)

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Hallo, ich glaube sie musse die thunderbird aktualisiren und die passwort wieder eingeben und klicken sie auf passwort speichern ! dann wurden sie nicht mehr in diese probleme mehr haben ! Mit Freundlichen Grüße Adil

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Sorry I don't speak german and google translate doesn't understand musse or aktualisiren ;-(

Thanks anyway

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First verify your password using webmail.

If that works delete the password Thunderbird has remembered.

http://kb.mozillazine.org/Setting_and_changing_email_passwords

Modified by christ1

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first thig you will update your thunderbird than geve your pssword and save it ist will work again just sampel !