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i cannot upload files to gmail. why i cant

Firefox Troubleshooting
cor-el replied 12 years ago
fenixfrancis1
fenixfrancis1

i cannot upload images to gmail i cannot upload videos to gmail... WHY I CAN'T?????????

i cannot upload images to gmail i cannot upload videos to gmail... WHY I CAN'T?????????

All Replies (1)

cor-el
cor-el
  • Moderator

What happens when you try to do this?

Do you get any error messages?

Did you make sure that your security (anti-virus, firewall) software isn't blocking this content?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.