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when I send an email -error message says can't save in folder

  • 9 replies
  • 55 have this problem
  • 128 views
  • Last reply by stevecc

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my sent emails don't save in the sent folder. When I click send for a new email ... I get an error message that says it can't save to the sent folder. Just started using TB yesterday.

my sent emails don't save in the sent folder. When I click send for a new email ... I get an error message that says it can't save to the sent folder. Just started using TB yesterday.

Chosen solution

I have a similar problem, except my progress bar never ends. The last thing I should read is message to saved in sent folder. If I close the window, the message does not appear in the sent folder. I have to tell you I have been using Thunderbird for several years now. As of yesterday, it was working fine. Now it isn't and this has left me scratching my head.

stevecc

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All Replies (9)

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Try repair your sent folder, click with the right button mouse in the Sent folder then click on Properties and click on Repair Folder, then restart Thunderbird and try again.

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thanks ... but that did not work. here is the actual error message: There was an error saving the message to Sent.

Can anyone else help

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thanks ... but that did not work. here is the actual error message: There was an error saving the message to Sent.

Can anyone else help

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Try compact your Sent folder, Click with right button mouse on Sent >> Compact'

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compact did not work either ... still getting same error message: "There was an error saving the message to Sent."

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Go to your sent folder, see if already there is a message equal that you are tring send

This happens in Safe Mode:

Modified by Diego Victor

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sorry but did not help. went into safe mode, sent email but same problem. Then closed down TB, restart computer to make sure and verified that safe mode is not on. Sent new message ... still get same error message

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What type of account is this - POP or IMAP?

Check your server settings:

AppMenu button - Options - Account Settings - Copies & Folders What is the folder you want to place a copy in?

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Chosen Solution

I have a similar problem, except my progress bar never ends. The last thing I should read is message to saved in sent folder. If I close the window, the message does not appear in the sent folder. I have to tell you I have been using Thunderbird for several years now. As of yesterday, it was working fine. Now it isn't and this has left me scratching my head.

stevecc