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I could not create an account using a chosen user name and had to invent one

Posted

In order to ask another question about firefox I was obligated to register. Whatever user name I put in it tol me this was "not appropriate" which given I was using my actual name I found offensive. In despair I tried fredbloggs with the same result. I then randomly thought of a name and used that it has now registered me under a user name I neither want nor can find any way of editing Please advise. Please note too that on you website the link to creating a new account went round in a loop . In total today I have spent 45 minutes trashed on this Please advise

In order to ask another question about firefox I was obligated to register. Whatever user name I put in it tol me this was "not appropriate" which given I was using my actual name I found offensive. In despair I tried fredbloggs with the same result. I then randomly thought of a name and used that it has now registered me under a user name I neither want nor can find any way of editing Please advise. Please note too that on you website the link to creating a new account went round in a loop . In total today I have spent 45 minutes trashed on this Please advise

Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Next Generation Java Plug-in 10.51.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • VLC media player Web Plugin 2.1.0
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.7.148
  • NPWLPG
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

More Information

Using windows 8.1 on a laptop

Moses
  • Moderator
459 solutions 3608 answers

Helpful Reply

This actually sounds like a bug. I went through the same process you did just now and did not reproduce it.

You can file a bug at support.mozilla.org: Users and Groups category on Bugzilla.

Just type in User name rejected and follow the prompts. Be sure to be specific as possible.

Now this may/may not be correct, but this is what I know. Someone will come along and correct me, if need be.

This actually sounds like a bug. I went through the same process you did just now and did not reproduce it. You can file a bug at [https://bugzilla.mozilla.org/enter_bug.cgi?format=guided#h=dupes|support.mozilla.org|Users%20and%20Groups support.mozilla.org: Users and Groups category] on Bugzilla. Just type in '''User name rejected''' and follow the prompts. Be sure to be specific as possible. Now this may/may not be correct, but this is what I know. Someone will come along and correct me, if need be.

Modified by Moses

Question owner

I have now been able to find the thread and can confirm I sent a bug report to bugzilla I need however to change my user name back to whatever I myself want and dont know who to contact in admin to get this done? Thanks meanwhile :)

I have now been able to find the thread and can confirm I sent a bug report to bugzilla I need however to change my user name back to whatever I myself want and dont know who to contact in admin to get this done? Thanks meanwhile :)
Shawn
  • Moderator
42 solutions 549 answers

Rachel (guigs2) , a Mozilla administrator, replied to your thread at https://support.mozilla.org/en-US/questions/987468. She will help you change your username.

Rachel (guigs2) , a Mozilla administrator, replied to your thread at https://support.mozilla.org/en-US/questions/987468. She will help you change your username.
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40503 answers

This issue continued over here - https://support.mozilla.org/en-US/questions/987468 - locking this thread.

This issue continued over here - https://support.mozilla.org/en-US/questions/987468 - locking this thread.