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error 403

  • 1 reply
  • 6 have this problem
  • 5 views
  • Last reply by cor-el

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When I sign in to my aol I get:

You don't have permission to access /_cqr/login on this server.

I have cleared the cache.

New problem in last 2 weeks with no changes.

Help Please

When I sign in to my aol I get: You don't have permission to access /_cqr/login on this server. I have cleared the cache. New problem in last 2 weeks with no changes. Help Please

All Replies (1)

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Are you using a bookmark to go to that page?

In case you use a bookmark to reach the mail page then try to navigate to the mail page starting with the site's main page or its log in page.

Did you try to clear the cookies as well?

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"