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Won't continue after I hit the Run button, nothing happens

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  • 3 have this problem
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  • Last reply by cor-el

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I have tried to download and after I push the RUN, I get the computer to allow changes and then nothing happens. What am I missing. I have firefox on other computers and love the browser.

I have tried to download and after I push the RUN, I get the computer to allow changes and then nothing happens. What am I missing. I have firefox on other computers and love the browser.

All Replies (3)

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Hello,

Try Start in Safe Mode:

There is a help article with some tips, see if one help you:

We need the maximum information that you can give us

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Open your firewall program. First check the settings. Make sure that the program is set to tell you if a new program wants access to the web. Then go to the list of programs the firewall has. Make sure that all the programs you want to access the web are set to ALLOW. If it is set to AUTO, the firewall may not allow access.

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A possible cause of this error is that Firefox is set to run as Administrator.

Check that Firefox isn't set to run as Administrator.

Right-click the Firefox desktop shortcut and choose "Properties".

Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

  • Privilege Level: "Run this program as Administrator" should not be selected
  • "Run this program in compatibility mode for:" should not be selected

Also check the Properties of the firefox.exe program in the Firefox program folder (C:\Program Files\Mozilla Firefox\).