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when i click a link i get The Address wasn't understood

Posted

I use outlook. When I click on a link i get a message that "the address wasn't understood". I need to open links.

I use outlook. When I click on a link i get a message that "the address wasn't understood". I need to open links.

Chosen solution

Do you mean Outlook, the program that is part of Microsoft Office on your PC, or Outlook, the new Hotmail?

If you right-click > Copy Link Location and then paste it into the address bar, does it start with an unusual protocol? I mean, something other than http or https? If so, Firefox might not be set up to open links with that protocol. What is it?

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Additional System Details

Installed Plug-ins

  • Shockwave Flash 12.0 r0
  • OfferMosquito support plugin for Internet Explorer/Chrome Frame
  • Google Update
  • 5.1.20913.0
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • DealPlyLive Update
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • BlackBerry WebSL Browser Plug-In
  • Next Generation Java Plug-in 10.7.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • npsitesafety
  • Amazon MP3 Downloader Plugin 1.0.17
  • VLC media player Web Plugin 2.0.2
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • GEPlugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0

More Information

jscher2000
  • Top 10 Contributor
8957 solutions 73389 answers

Chosen Solution

Do you mean Outlook, the program that is part of Microsoft Office on your PC, or Outlook, the new Hotmail?

If you right-click > Copy Link Location and then paste it into the address bar, does it start with an unusual protocol? I mean, something other than http or https? If so, Firefox might not be set up to open links with that protocol. What is it?

Do you mean Outlook, the program that is part of Microsoft Office on your PC, or Outlook, the new Hotmail? If you right-click > Copy Link Location and then paste it into the address bar, does it start with an unusual protocol? I mean, something other than http or https? If so, Firefox might not be set up to open links with that protocol. What is it?