X
Tap here to go to the mobile version of the site.

Support Forum

can't play videos anymore even though i have adobe flash worked before better than chrome or explorer

Posted

hi

I love firefox esp videos. Much better than internet explorer and chrome. Very stable, smooth. Was playing fine then crashed. I thought it could be a few programs i uninstalled like shockwave which was playing hell with my computer. I uninstalled and reinstalled mozilla firefox and adobe flash player but still couldn't play videos in you tube, or revolution golf, etc. I took a screenshot but i don't see an attachment here to send it you. It says i need to update adobe flash player, or the adobe flash player is required for video playbacks, which i already did several times but it still doesn't show up in my firefox plugins. Please advise.

hi I love firefox esp videos. Much better than internet explorer and chrome. Very stable, smooth. Was playing fine then crashed. I thought it could be a few programs i uninstalled like shockwave which was playing hell with my computer. I uninstalled and reinstalled mozilla firefox and adobe flash player but still couldn't play videos in you tube, or revolution golf, etc. I took a screenshot but i don't see an attachment here to send it you. It says i need to update adobe flash player, or the adobe flash player is required for video playbacks, which i already did several times but it still doesn't show up in my firefox plugins. Please advise.

Chosen solution

Did you download the Flash installer via this page?

Do you see the Flash plugin in its installation folder?

You should find the Flash plugin file (NPSWF32_11_X_XXX_XXX.dll) in this folder after you have run the Flash installer:

  • 32 bit Windows: C:\Windows\System32\Macromed\Flash\
  • 64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\

See also:

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • PDFlite Browser Plugin
  • 5.1.20913.0
  • FromDocToPDF Installer Plugin Stub for 32-bit Windows
  • Citrix Online App Detector Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:26.0) Gecko/20100101 Firefox/26.0

More Information

guigs
  • Administrator
  • Moderator
1070 solutions 11659 answers

Hi, Have you tried turning off hardware acceleration in the flash player settings, or updating the graphics driver?

Hi, Have you tried turning off hardware acceleration in the flash player settings, or updating the graphics driver?
cor-el
  • Top 10 Contributor
  • Moderator
16606 solutions 149946 answers

Helpful Reply

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies.

Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled.

Do you see the Flash plugin in Firefox/Tools > Add-ons > Plugins?


IE uses the ActiveX version of the Flash player and Google Chrome comes with its won Flash plugin.
Make sure to install the Flash plugin for Firefox.

Latest Flash player versions here:

You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have.

You can't attach a screenshot to the first post that starts a thread, but you can do that in subsequent replies. Your system details list doesn't show that the Shockwave Flash plugin is installed and enabled. Do you see the Flash plugin in Firefox/Tools > Add-ons > Plugins? *https://support.mozilla.org/kb/Troubleshooting+plugins ---- IE uses the ActiveX version of the Flash player and Google Chrome comes with its won Flash plugin.<br /> Make sure to install the Flash plugin for Firefox. Latest Flash player versions here: *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html You can verify on the Adobe Flash Players Test Page that the Flash plugin is working and which version you have. *http://www.adobe.com/software/flash/about/

Question owner

thanks

i can't turn off hardware accelerator. It doesn't recognize me even though i've einstalled, uninstalled and reinstalled flash playrer several times and it is now in my add remove programs. . I get the error message: "Sorry, Flash Player is either not installed or not enabled. Please go to step 2 "

I can play videos in internet explorer and chrome but they are not the same quality as firefox is why i've used firefox exclusively esp for videos as i play a lot of them. Why suddenly they've stopped playing in firefox is the question. The answer (i assume) lies in why firefox is not recognizing adobe flash player 11 or shockwave even though they're both in my computer. And i don't know how to update my graphics driver

rudyc

thanks i can't turn off hardware accelerator. It doesn't recognize me even though i've einstalled, uninstalled and reinstalled flash playrer several times and it is now in my add remove programs. . I get the error message: "Sorry, Flash Player is either not installed or not enabled. Please go to step 2 " I can play videos in internet explorer and chrome but they are not the same quality as firefox is why i've used firefox exclusively esp for videos as i play a lot of them. Why suddenly they've stopped playing in firefox is the question. The answer (i assume) lies in why firefox is not recognizing adobe flash player 11 or shockwave even though they're both in my computer. And i don't know how to update my graphics driver rudyc
cor-el
  • Top 10 Contributor
  • Moderator
16606 solutions 149946 answers

Chosen Solution

Did you download the Flash installer via this page?

Do you see the Flash plugin in its installation folder?

You should find the Flash plugin file (NPSWF32_11_X_XXX_XXX.dll) in this folder after you have run the Flash installer:

  • 32 bit Windows: C:\Windows\System32\Macromed\Flash\
  • 64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\

See also:

Did you download the Flash installer via this page? *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html Do you see the Flash plugin in its installation folder? You should find the Flash plugin file (NPSWF32_11_X_XXX_XXX.dll) in this folder after you have run the Flash installer: *32 bit Windows: C:\Windows\System32\Macromed\Flash\ *64 bit Windows: C:\Windows\SysWOW64\Macromed\Flash\ See also: *http://kb.mozillazine.org/Flash

Question owner

PROBLEM SOLVED

Thanks so much everyone. I downloaded flash player 12 plugin exe from the link you sent me and everything is working. HOORAY

rudyc

PROBLEM SOLVED Thanks so much everyone. I downloaded flash player 12 plugin exe from the link you sent me and everything is working. HOORAY rudyc