Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

We I load a webpage I get key words highlited that when you mouse over brings up a popup. How do I prevent this?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by sailor323

more options

FireFox 26

FireFox 26

Chosen solution

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


You can look at the Adblock Plus extension to block such unwanted content.

You need to subscribe to a Filter list (e.g. the EasyList).

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:


You can look at the Adblock Plus extension to block such unwanted content.

You need to subscribe to a Filter list (e.g. the EasyList).

more options

I downloaded adware cleaner from bleeping computer. It seems to have fixed the problem. Thank you