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What is Motive Extension?

  • 4 replies
  • 5 have this problem
  • 1 view
  • Last reply by FredMcD

FredMcD
FredMcD
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After the last Firefox upgrade, a new add-on called Motive Extension asked to be installed on FF. I had no idea where this came from or how it got in my computer. I selected no. Some days later, while checking my add-ons, I found Motive Extension on the list, but disabled. But when I went thru the plug-ins list, I found something called Motive Plug-in. I disabled it. Later I found another plug-in called Motive Management Plug-in. Where did this come from? How did the plug-ins get on my computer without me being informed? Especially after I said no to the add-on. Just what do these things do, anyway?

I don't know if this means anything, but the add-ons for Norton AV are missing.

After the last Firefox upgrade, a new add-on called Motive Extension asked to be installed on FF. I had no idea where this came from or how it got in my computer. I selected no. Some days later, while checking my add-ons, I found Motive Extension on the list, but disabled. But when I went thru the plug-ins list, I found something called Motive Plug-in. I disabled it. Later I found another plug-in called Motive Management Plug-in. Where did this come from? How did the plug-ins get on my computer without me being informed? Especially after I said no to the add-on. Just what do these things do, anyway? <br><br>I don't know if this means anything, but the add-ons for Norton AV are missing.

Chosen solution

I found many people talking about this extension, but this topic had a reply that i think works http://answers.informer.com/11370/what-is-motive-extension-1-0?show=11375#a11375

EDIT: Happy Christmas!!!

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All Replies (4)

Diego Victor
Diego Victor
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Chosen Solution

I found many people talking about this extension, but this topic had a reply that i think works http://answers.informer.com/11370/what-is-motive-extension-1-0?show=11375#a11375

EDIT: Happy Christmas!!!

Modified by Diego Victor

FredMcD
FredMcD Question owner
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Yes, I saw. Lots of questions, no real answers. On one thread, they were talking about it as if it was a hair extension. ? ! ? ! ? Some think it's from Microsoft. Well then, I'm going to dump it. Thanks for your help. Happy Holidays!

Alryno
Alryno
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I've just installed this extension myself, the extension comes after updating the BT Desktop Help Application, BT is my ISP. Motive is software produced by Alcatel-Lucent specifically I believe for Internet Service Providers. You can get more information by going to their website http://www.alcatel-lucent.com/ I'm sure this extension is quite safe, if your still not sure ask your ISP.

FredMcD
FredMcD Question owner
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Hi there. Thanks for the information.