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wINDOWS SECURITY UPDATE KB 2887069 stops access to internet , uninstalling then OK wht to do?

Posted

Update for Windows Security updates (running vista ) would not allow Firefox or IE to access internet but Thunderbird Ok . Could access internet in Safe mode through both IE and Firefox. and Thunderbird. On driver list Consumer IR device driver had yelow triangle exclamation. After some research removed a series of updates KB 2887069, KB 2893294, KB 2898785, KB 2892075, KB 2893984, KB 2901674. all from 13/12/13. This allowed the system to access internet, updates then reinstalled failed to access internet. So removed only KB 2887069 then system again accessed internet.

Is this now ok or will there be a security problem as update is not in place??

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Google Update
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • GEPlugin
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPWLPG
  • iTunes Detector Plug-in
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In

Application

  • Firefox 26.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:26.0) Gecko/20100101 Firefox/26.0
  • Support URL: https://support.mozilla.org/1/firefox/26.0/WINNT/en-GB/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Online Safety 2.93.2101 ({7cf070ef-7fab-4ce7-a35a-2509d89e61c3})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • RealPlayer Browser Record Plugin 1.0 ({ABDE892B-13A8-4d1b-88E6-365A6E755758}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon X1200
  • adapterDescription2:
  • adapterDeviceID: 0x791f
  • adapterDeviceID2:
  • adapterDrivers: atiumdag atiumdva atitmmxx
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.23200
  • driverDate: 7-13-2007
  • driverDate2:
  • driverVersion: 8.393.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'10.6']
  • numTotalWindows: 2
  • webglRendererMessage: [u'tryNewerDriver', u'10.6']
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.importDefaults: False
  • browser.places.leftPaneFolderId: -1
  • browser.places.migratePostDataAnnotations: False
  • browser.places.smartBookmarksVersion: 4
  • browser.places.updateRecentTagsUri: False
  • browser.search.useDBForOrder: True
  • browser.sessionstore.upgradeBackup.latestBuildID: 20131205075310
  • browser.startup.homepage: http://duckduckgo.com/
  • browser.startup.homepage_override.buildID: 20131205075310
  • browser.startup.homepage_override.mstone: 26.0
  • browser.tabs.warnOnClose: False
  • dom.ipc.plugins.enabled.npcoolirisplugin.dll: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 26.0
  • font.internaluseonly.changed: True
  • gfx.blacklist.suggested-driver-version: 10.6
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1387381698
  • places.history.expiration.transient_current_max_pages: 50262
  • places.history.expiration.transient_optimal_database_size: 80418078
  • places.last_vacuum: 1300225702
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.nprpjplug: 0
  • plugin.state.npwpf: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 3
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1385399567

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
2365 solutions 20925 answers

Helpful Reply

Thank you for raising this question, as we often are the last to know about problems created by Windows updates.

Woody Leonhard, an automatic update skeptic, posted an article on this particular update on Monday: Botched Black Tuesday patch KB 2887069 freezes, fails to configure, triggers a BSoD, and/or zaps sound drivers | Microsoft windows - InfoWorld. As of that time, he did not find any specific, known security problems fixed by that patch. For now, it probably makes sense to "wait and see" whether Microsoft issues an update for that update.

Question owner

Thanks for the reassurance!

AliceWyman
  • Top 25 Contributor
  • Moderator
191 solutions 1967 answers

Thanks for reporting the problem with a recent Windows Update preventing access to the Internet unless you reboot in Windows Safe Mode, and the "workaround" which was uninstalling the update.

Since the problem update also affects Internet Explorer, the best place to ask about this would be a Windows forum such as

I'm going to mark this question as off-topic and close the thread since the problem is actually a Windows issue affecting both Firefox and Internet Explorer. Thanks again for reporting it.