X
點擊此處開啟此網站的行動版。

技術支援討論區

After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK.

已張貼

After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK. I have reinstalled the latest firefox, still cannot access Internet from Firefox. Microsoft is ridiculous?!

After updating to Windows 8.1, cannot access Internet from Firefox or Chrome, but IE 11 OK. I have reinstalled the latest firefox, still cannot access Internet from Firefox. Microsoft is ridiculous?!

被選擇的解決方法

  1. Run cmd.exe as an administrator
  2. Type "netsh winsock reset", and then press enter
  3. Restart PC
從原來的回覆中察看解決方案 81

額外的系統細節

應用程式

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3; MATBJS; rv:11.0) like Gecko

更多資訊

ideato 893 個解決方法 6250 個答案

Hello WINTERCOMES, check windows firewall (or your personal firewall if windows firewall is deactivated) , make sure to allow firefox access. Check your antivirus also.

thank you

Hello WINTERCOMES, check windows firewall (or your personal firewall if windows firewall is deactivated) , make sure to allow firefox access. Check your antivirus also. thank you

提出問題者

Hello, I have disable all firewalls. The same problem remains. Now I have uninstalled and reinstalled both firefox and chrome. Firefox: No internet access at all. Chrome: Only access to google.com website; no access to other website. I have tried to ping all kinds of websites. Response is very low.

Hello, I have disable all firewalls. The same problem remains. Now I have uninstalled and reinstalled both firefox and chrome. Firefox: No internet access at all. Chrome: Only access to google.com website; no access to other website. I have tried to ping all kinds of websites. Response is very low.
ianself 1 個解決方法 1 個答案

選擇的解決方法

  1. Run cmd.exe as an administrator
  2. Type "netsh winsock reset", and then press enter
  3. Restart PC
# Run cmd.exe as an administrator # Type "netsh winsock reset", and then press enter # Restart PC

由 ianself 於 修改

caicah 0 個解決方法 2 個答案

I had the exact same problem with chrome and firefox after updating to windows 8.1 and ianself's solution worked! thank you so much :)

I had the exact same problem with chrome and firefox after updating to windows 8.1 and ianself's solution worked! thank you so much :)
Johan007 0 個解決方法 3 個答案

How do I run it as administrator?

How do I run it as administrator?
caicah 0 個解決方法 2 個答案

有幫助的回覆

@johan007: To run it as an administrator, type "cmd.exe" into Search and then right-click on Command Prompt to select 'Run as administrator'

@johan007: To run it as an administrator, type "cmd.exe" into Search and then '''right-click '''on Command Prompt to select ''''Run as administrator''''

由 caicah 於 修改

Johan007 0 個解決方法 3 個答案

Thanks it did work perfectly, I appreciate it.

Thanks it did work perfectly, I appreciate it.
henry wang 0 個解決方法 4 個答案

very clear explain!!!

very clear explain!!!
Johan007 0 個解決方法 3 個答案

I used ianself reply you have to rightclick on command prompt run as administrator and follow ianself tip after that browsers ans e-mail worked ok

I used ianself reply you have to rightclick on command prompt run as administrator and follow ianself tip after that browsers ans e-mail worked ok
reality_bytes 0 個解決方法 1 個答案

ianself, I created an account just to thank you! Resetting winsock in an elevated command prompt resolved the problem.

Thank you!

ianself, I created an account just to thank you! Resetting winsock in an elevated command prompt resolved the problem. Thank you!
henry wang 0 個解決方法 4 個答案

ASK FOR HELP!

升級win8.1後, 在中國大陸使用 "無界瀏覽"無法登入網頁.

請求高手援助.謝謝

ASK FOR HELP! 升級win8.1後, 在中國大陸使用 "無界瀏覽"無法登入網頁. 請求高手援助.謝謝
987939 0 個解決方法 1 個答案

Hat Super funktioniert.

Hat Super funktioniert.
henry wang 0 個解決方法 4 個答案

where to get free VPN?

where to get free VPN?
Andrew
  • Moderator
325 個解決方法 4094 個答案

cocobbc: 如果你需要人家幫你, 情去到問一個新的問題: https://support.mozilla.org/questions/new

If you somebody to help you with your issue, please visit https://support.mozilla.org/questions/new

謝謝
Thank you!

cocobbc: 如果你需要人家幫你, 情去到問一個新的問題: https://support.mozilla.org/questions/new If you somebody to help you with your issue, please visit https://support.mozilla.org/questions/new 謝謝 <br> Thank you!
henry wang 0 個解決方法 4 個答案

yes, that's right.

yes, that's right.
Oskrxxx 0 個解決方法 3 個答案

Thanks, I think it worked but sometimes mozilla freezzes and dont loads the page, is it normal?

Thanks, I think it worked but sometimes mozilla freezzes and dont loads the page, is it normal?
Oskrxxx 0 個解決方法 3 個答案

Ok, one thing, when i did this it worked perfectly but with the freezes i said. But i tried to use iexporer and activated the trooble shoter and all come back to the slow crap internet so my question is, my computer is the one with the problem or is my modem? PD: I have a vaio e series and I actualized from 8 to 8.1

Ok, one thing, when i did this it worked perfectly but with the freezes i said. But i tried to use iexporer and activated the trooble shoter and all come back to the slow crap internet so my question is, my computer is the one with the problem or is my modem? PD: I have a vaio e series and I actualized from 8 to 8.1
Erlyboy 0 個解決方法 1 個答案

Thanks for all help its working

Thanks for all help its working