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Pages keep reseting scale

Posted

This problem first occurred after an update. When I scale in the page, then switch to another tab, then switch back, page's scale is reset. I have to scale in again. This is VERY irritating, please fix this or help me to find a solution. Windows 7(64), Firefox 25.0.1

This problem first occurred after an update. When I scale in the page, then switch to another tab, then switch back, page's scale is reset. I have to scale in again. This is VERY irritating, please fix this or help me to find a solution. Windows 7(64), Firefox 25.0.1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Google Update
  • GEPlugin
  • iTunes Detector Plug-in
  • 5.1.20913.0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • ActiveTouch General Plugin Container Version 105
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • VLC media player Web Plugin 2.0.2
  • VLC media player Web Plugin 2.0.0
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.9.620
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

patrickmc
  • Administrator
  • Moderator
35 solutions 224 answers

Hello Alexalezzo,

Thank you for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello Alexalezzo, Thank you for contacting Mozilla Support. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. <br> '''Note''': ''This will cause you to lose any Extensions and some Preferences.'' *Open websites will not be saved in Firefox versions lower than 25. To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.