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All add-ons & plugins are in disable mode!

Posted

hi everyone i'm using firefox ESR version

a few days ago,firefox updated to 24.2.0 and after restart, all addons & plugins disabled shown & all icons changed to blue puzzle piece icon,while they are work correctly !

instance,in "adblock plus" written (disabled) but it works on sites. I tried other option like "enable", "disable" and "find update" but take no action

win 7 64bit,ff esr 24.2.0 any solution?

hi everyone i'm using firefox ESR version a few days ago,firefox updated to 24.2.0 and after restart, all addons & plugins disabled shown & all icons changed to blue puzzle piece icon,while they are work correctly ! instance,in "adblock plus" written (disabled) but it works on sites. I tried other option like "enable", "disable" and "find update" but take no action win 7 64bit,ff esr 24.2.0 any solution?

Chosen solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Google Update
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft Lync
  • Autofill Engine for Gecko and Webkit-based web browsers
  • 5.1.20913.0
  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Yahoo Application State Plugin version 1.0.0.7
  • np-mswmp

Application

  • Firefox 24.2.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.2.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.1 (adblockpopups@jessehakanen.net)
  • All-in-One Sidebar 0.7.18 ({097d3191-e6fa-4728-9826-b533d755359d})
  • Dangerous Websites Blocker 14.0.0.4764 (content_blocker@kaspersky.com)
  • DownloadHelper 4.9.21 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Easy YouTube Video Downloader 6.8 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b})
  • feedly 16.0.528 (feedly@devhd)
  • Flagfox 4.2.15 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • Freemake Youtube Download Button 1.0.0 (ytfmdownloader@gmail.com)
  • Google Shortcuts 2.1.7.1 ({5C46D283-ABDE-4dce-B83C-08881401921C})
  • IDM CC 7.3.65 (mozilla_cc@internetdownloadmanager.com)
  • Kaspersky URL Advisor 14.0.0.4764 (url_advisor@kaspersky.com)
  • NewScrollbars (aka NoiaScrollbars) 1.2.1 (NoiaScrollbars@ArisT2_Noia4dev)
  • Password Manager Autofill Engine 5.0.0.178 ({72CA2996-F580-47DF-98FF-0B853D09CEC8})
  • Pocket 3.0.4 (isreaditlater@ideashower.com)
  • Safe Money 14.0.0.4764 (online_banking@kaspersky.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Virtual Keyboard 14.0.0.4794 (virtual_keyboard@kaspersky.com)
  • Xmarks 4.2.1 (foxmarks@kei.com)
  • 365Scores Notifier 1.1.2 (Firefox@365scores.com) (Inactive)
  • Anti-Banner 14.0.0.4764 (anti_banner@kaspersky.com) (Inactive)
  • Freecorder 7.0.0.7 (addon@freecorder.com) (Inactive)
  • Freemake Video Downloader Plugin 1.0.0 (fmdownloader@gmail.com) (Inactive)
  • NoScript 2.6.8.6 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • SaveFrom.net helper 2.23 (helper@savefrom.net) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 9600 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0622
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 10-23-2013
  • driverDate2:
  • driverVersion: 9.18.13.3165
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 9600 GT Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20131205180928
  • browser.startup.homepage_override.mstone: 24.2.0
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 24.2.0
  • gfx.direct3d.checkDX10: False
  • gfx.direct3d.last_used_feature_level_idx: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1387288024
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.enable_tls: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1386960731

Misc

  • User JS: Yes
  • Accessibility: No
debjanichatterjee 2 solutions 38 answers

Hi,

Firefox is stuck in Safe Mode

Hope this helps

Hi, [[Firefox is stuck in Safe Mode]] Hope this helps
cor-el
  • Top 10 Contributor
  • Moderator
12123 solutions 112673 answers

Chosen Solution

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

It is possible that there is a problem with the file(s) that store the extensions registry. Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. *https://support.mozilla.org/kb/Profiles New files will be created when required. See "Corrupt extension files": *http://kb.mozillazine.org/Unable_to_install_themes_or_extensions *https://support.mozilla.org/kb/Unable+to+install+add-ons If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar to check if there is a compatibility update available. If this hasn't helped then also delete the addons.sqlite file.

Question owner

@debjanichatterjee tnx for your reply but my addons or plugins not in gray like in safe mode just written disabled & option not work but addons & plugins are working in pages!!

@debjanichatterjee tnx for your reply but my addons or plugins not in gray like in safe mode just written disabled & option not work but addons & plugins are working in pages!!

Modified by mohammad_87

Pranay Moluguri 1 solutions 26 answers

Could you post a screenshot please.. Will be very much helpful in understanding and to solve the issue

Could you post a screenshot please.. Will be very much helpful in understanding and to solve the issue

Helpful Reply

@cor-el.

i did all of them. after restart,i accepted to install for all add ons but "disabled" appears again.(like first pic)

i tried to reinstall add ons in randomize. after reinstalling "AIO sidebar" problem solved !

"all-in-one side bar" was problem without any report !! i don't understand why?

when ff updated to 24.2.0, just reported "kaspersky password manager" is not compatible & i've updated it. "AIO Sidebar" was updated too.

note:if "AIO" is installed,when user goes to addons,they will be shown by "AIO".(like first pic)

The problem is solved now (second pic)

(Maybe cor-el's solution was effective)

Thank you guys

''@cor-el.'' i did all of them. after restart,i accepted to install for all add ons but "disabled" appears again.(like first pic) i tried to reinstall add ons in randomize. after reinstalling "AIO sidebar" problem solved ! "all-in-one side bar" was problem without any report !! i don't understand why? when ff updated to 24.2.0, just reported "kaspersky password manager" is not compatible & i've updated it. "AIO Sidebar" was updated too. note:if "AIO" is installed,when user goes to addons,they will be shown by "AIO".(like first pic) The problem is solved now (second pic) ''(Maybe cor-el's solution was effective)'' '''''Thank you guys'''''

Modified by mohammad_87

cor-el
  • Top 10 Contributor
  • Moderator
12123 solutions 112673 answers

You can check for problems with preferences.

Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.

You can also check for issue caused by one of the extensions.

You can check for problems with preferences. Rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences You can also check for issue caused by one of the extensions. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes