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The Facebook Social Plug ins are not showing up in Firefox on my website but are showing up in Internet Explorer? They were working, but "stoppped".

Posted

My website: http://www.backwaterstudio.com Windows XP, latest Firefox Weebly website

Facebook social plugins stopped working and G+ Plugins stopped working - actually stopped showing up in Firefox, but working just fine in Internet explorer.

Here is the Facebook plugin Discussion Forum - not showing up in Firefox: http://www.backwaterstudio.com/discussion-forum-and-feedback.html

Updated Flash and Java: No change Cleared Cache: No Change

They worked fine for two years and just quit a few days ago.

My website: http://www.backwaterstudio.com Windows XP, latest Firefox Weebly website Facebook social plugins stopped working and G+ Plugins stopped working - actually stopped showing up in Firefox, but working just fine in Internet explorer. Here is the Facebook plugin Discussion Forum - not showing up in Firefox: http://www.backwaterstudio.com/discussion-forum-and-feedback.html Updated Flash and Java: No change Cleared Cache: No Change They worked fine for two years and just quit a few days ago.

Chosen solution

Could you test your site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.9 r900
  • Next Generation Java Plug-in 10.45.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Version 4.9.1.16010
  • 5.1.20913.0
  • GEPlugin
  • Motive Plugin for Mozilla Browsers
  • wpidetector
  • Office Live Update v1.5
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

jscher2000
  • Top 10 Contributor
3759 solutions 33319 answers

I get the icons -- mail, facebook, twitter, pinterest, google+ -- but some of the URLs look wrong:

<span class="wsite-social wsite-social-default">
 <a class="wsite-social-item wsite-social-mail" href="mailto:omitted" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-facebook" href="https://wwwfacebook.com/KatyJoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-twitter" href="https://twitter.com/KatyJoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-pinterest" href="http://wwwpinterestcom/katyjoan" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
 <a class="wsite-social-item wsite-social-plus" href="http://plusgoogle.com/117663285769542434833" target="_blank">
   <span class="wsite-social-item-inner"></span>
 </a>
</span>
I get the icons -- mail, facebook, twitter, pinterest, google+ -- but some of the URLs look wrong: &lt;span class="wsite-social wsite-social-default"> &lt;a class="wsite-social-item wsite-social-mail" href="mailto:''omitted''" target="_blank"> &lt;span class="wsite-social-item-inner">&lt;/span> &lt;/a> &lt;a class="wsite-social-item wsite-social-facebook" href="https://'''wwwfacebook.com'''/KatyJoan" target="_blank"> &lt;span class="wsite-social-item-inner">&lt;/span> &lt;/a> &lt;a class="wsite-social-item wsite-social-twitter" href="https://twitter.com/KatyJoan" target="_blank"> &lt;span class="wsite-social-item-inner">&lt;/span> &lt;/a> &lt;a class="wsite-social-item wsite-social-pinterest" href="http://'''wwwpinterestcom'''/katyjoan" target="_blank"> &lt;span class="wsite-social-item-inner">&lt;/span> &lt;/a> &lt;a class="wsite-social-item wsite-social-plus" href="http://'''plusgoogle.com'''/117663285769542434833" target="_blank"> &lt;span class="wsite-social-item-inner">&lt;/span> &lt;/a> &lt;/span>
jscher2000
  • Top 10 Contributor
3759 solutions 33319 answers

Chosen Solution

Could you test your site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Could you test your site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]]. You can restart Firefox in Safe Mode using Help > Restart with Add-ons Disabled In the dialog, click "Start in Safe Mode" (''not'' Reset) Any difference?
cor-el
  • Top 10 Contributor
  • Moderator
12902 solutions 118344 answers

Helpful Reply

That would be this image:


Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)
That would be this image: *http://www.backwaterstudio.com/files/main_style.css?1386646554 *http://www.backwaterstudio.com/files/theme/social-no-border-grey.png?850504 ---- Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac)

Helpful Reply

That was exactly the problem.....an issue with the add ons I followed your instructions to the nth degree and, bingo, it was "fixed".

Interesting that I had not uploaded or changed anything prior - I am so careful about that. Something had gone corrupt though.

Your the best!!!!!!!!!!!!!!!

That was exactly the problem.....an issue with the add ons I followed your instructions to the nth degree and, bingo, it was "fixed". Interesting that I had not uploaded or changed anything prior - I am so careful about that. Something had gone corrupt though. Your the best!!!!!!!!!!!!!!!