Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am using Firefox 25.0.1 and seem to have got "Do Search" embedded, is this something I should get rid of and if so how?

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by Barti

more options

I can't see Do Search in the list of installed programs; I use Norton 360 but I can't see how to use it to remove Do Search

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

I can't see Do Search in the list of installed programs; I use Norton 360 but I can't see how to use it to remove Do Search ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

Modified by Chris Ilias

Chosen solution

You can also check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

Read this answer in context 👍 1

All Replies (3)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.


If you still have problems see What to do when searches take you to the wrong search website

more options

Chosen Solution

You can also check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.

more options

Thank you to all who posted solutions to my problem I have managed to resolved it though the solutions offered Barti