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the print button with Win8.1 in any pages don't work, only empty papers

Posted

Many web pages contain a print button to print content. Since the upgrade to win 8.1 these buttons no longer work. in other browsers work the same pages properly.

Many web pages contain a print button to print content. Since the upgrade to win 8.1 these buttons no longer work. in other browsers work the same pages properly.

Chosen solution

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?

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Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Google Update
  • Shockwave Flash 11.9 r900
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.05
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
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  • The plugin allows you to have a better experience with Microsoft SharePoint
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  • Intel web components updater - Installs and updates the Intel web components
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Application

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Extensions

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Misc

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  • Accessibility: Yes
William Qin 0 solutions 16 answers

Maybe use the Windows Print feature instead of Firefox Print. Open the Charms Bar and click devices. Click on a printer and then put the settings. Press print.

Maybe use the Windows Print feature instead of Firefox Print. Open the Charms Bar and click devices. Click on a printer and then put the settings. Press print.
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Many print buttons launch a new window with a reformatted page more suitable for printing. If the problem is with the new windows, it could be the Firefox pop-up blocker, or a pop-up blocker in an extension or external security software.

To manage the built-in popup blocker, see: Pop-up blocker settings, exceptions and troubleshooting.

To determine whether an extension is a likely culprit, you could test one of the problem sites in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

Many print buttons launch a new window with a reformatted page more suitable for printing. If the problem is with the new windows, it could be the Firefox pop-up blocker, or a pop-up blocker in an extension or external security software. To manage the built-in popup blocker, see: [[Pop-up blocker settings, exceptions and troubleshooting]]. To determine whether an extension is a likely culprit, you could test one of the problem sites in Firefox's Safe Mode. That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: [[Troubleshoot Firefox issues using Safe Mode]]. You can restart Firefox in Safe Mode using Help > Restart with Add-ons Disabled In the dialog, click "Start in Safe Mode" (''not'' Reset) Any difference?
jscher2000
  • Top 10 Contributor
8635 solutions 70627 answers

Chosen Solution

I just noticed you wrote "only empty papers" in your question. Did you see this support article: Fix printing problems in Firefox?

I just noticed you wrote "only empty papers" in your question. Did you see this support article: [[Fix printing problems in Firefox]]?