Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new Icon on left top corner to search, it says: Shakuntala devi's 84th birthday ????

more options

I don't understand WHY I have this Icon on the Top Left corner besides the Search Window. It has the # 600, a female face, followed by the letters " L E "..and panning over it says: Shakuntala devi's 84th birthday

HOW do I GET RID OF THIS ????, WHY do I HAVE IT, WHAT DOES IT MEANS. Is it SAFE ???

I would appreciate ANY HELP with this problem, I do not know much about HOW computers WORK. Thank you very much moca

I don't understand WHY I have this Icon on the Top Left corner besides the Search Window. It has the # 600, a female face, followed by the letters " L E "..and panning over it says: Shakuntala devi's 84th birthday HOW do I GET RID OF THIS ????, WHY do I HAVE IT, WHAT DOES IT MEANS. Is it SAFE ??? I would appreciate ANY HELP with this problem, I do not know much about HOW computers WORK. Thank you very much moca

All Replies (3)

more options

Sounds like Malware.

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://windows.microsoft.com/en-US/wi.../windows-defender
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://www.spywareinfoforum.com/
http://bleepingcomputer.com

more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

more options

The small Google doodle image of a calculator with a face of a Woman is to honor Shakuntala Devi "the Human Computer". The full doodle is on google.com

Which you are aware of at https://support.mozilla.org/en-US/questions/976383

Modified by James (doing minimal support)