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"Firefox can't find the server at c"

  • 11 replies
  • 20 have this problem
  • 2 views
  • Last reply by Detail

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When I try to open a local .htm file, I get "Firefox can't find the server at c." Also, in the address bar of my previous version of FF, I could type file://etc. without the file name; it would display the local directory, from which I could choose a file that it would display. Now, that doesn't happen, either, on FF 25.0. I've found something that seems related to this at bugzilla.mozilla.org/show_bug.cgi?id=637052. Suggestions?

When I try to open a local .htm file, I get "Firefox can't find the server at c." Also, in the address bar of my previous version of FF, I could type file://etc. without the file name; it would display the local directory, from which I could choose a file that it would display. Now, that doesn't happen, either, on FF 25.0. I've found something that seems related to this at bugzilla.mozilla.org/show_bug.cgi?id=637052. Suggestions?

All Replies (11)

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In order to be able to find the correct solution to your problem, we require some more non-personal information from you. The bug you provided was raised in Firefox 4.0 beta version and might not be applicable in the latest version.

User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b13pre) Gecko/20110226 Firefox/4.0b13pre Build Identifier: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0b13pre) Gecko/20110226 Firefox/4.0b13pre"

I tested this on Firefox 25.0, by opening a local HTML file and was able to open the file without any issues. So having more information will definitely help in narrowing down the problem.

Can you please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

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Please go to the following links I think it may help You.

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file-help.translateye.com/‎


Please go to the following links I think it may help You.

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Please Go to the link:https://support.mozilla.org/en-US/products/firefox the choose the customized Control Option.

I think This link help to overcome the problems.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Application Basics


Name: Firefox Version: 25.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:25.0) Gecko/20100101 Firefox/25.0

Extensions


Name: Adblock Plus Version: 2.4 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: All-in-One Sidebar Version: 0.7.20 Enabled: true ID: {097d3191-e6fa-4728-9826-b533d755359d}

Name: Better The World Version: 1.1.2 Enabled: true ID: bettertheworldsidebar@bettertheworld.com

Name: Boomerang for GMail Version: 1.2.1 Enabled: true ID: {65e41d20-f092-41b7-bb83-c6e8a9ab0f57}

Name: Boounce Version: 0.6 Enabled: true ID: toolbar@boounce.com

Name: checkCompatibility Version: 1.3 Enabled: true ID: check-compatibility@dactyl.googlecode.com

Name: CreditCardNanny Version: 0.2.12 Enabled: true ID: creditcardnanny@creditcardnanny.com

Name: Disable Anti-Adblock Version: 3.1 Enabled: true ID: {d49a148e-817e-4025-bee3-5d541376de3b}

Name: Element Hiding Helper for Adblock Plus Version: 1.2.3 Enabled: true ID: elemhidehelper@adblockplus.org

Name: Flashblock Version: 1.5.17 Enabled: true ID: {3d7eb24f-2740-49df-8937-200b1cc08f8a}

Name: Google Shortcuts Version: 2.1.7.1 Enabled: true ID: {5C46D283-ABDE-4dce-B83C-08881401921C}

Name: HackTheWeb Version: 1.3.20 Enabled: true ID: hacktheweb@instantfox.com

Name: HP Smart Web Printing Version: 4.60 Enabled: true ID: smartwebprinting@hp.com

Name: IE Tab 2 (FF 3.6+) Version: 4.12.22.2 Enabled: true ID: {1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}

Name: ImTranslator Version: 7.3 Enabled: true ID: {9AA46F4F-4DC7-4c06-97AF-5035170634FE}

Name: in10search Version: 1.0.1 Enabled: true ID: debatecopy@randomrandomemail.com

Name: Integrated Inbox for Gmail & Google Apps Version: 3.2.2 Enabled: true ID: {28197867-b1ef-4140-8e3b-55c45b9c8460}

Name: McAfee SiteAdvisor Version: 3.6.3 Enabled: true ID: {4ED1F68A-5463-4931-9384-8FFF5ED91D92}

Name: NoScript Version: 2.6.8.4 Enabled: true ID: {73a6fe31-595d-460b-a920-fcc0f8843232}

Name: OverbiteFF Version: 3.0.1627 Enabled: true ID: overbiteff@floodgap.com

Name: PriceBlink Version: 4.1 Enabled: true ID: info@priceblink.com

Name: Print Edit Version: 10.2 Enabled: true ID: printedit@DW-dev

Name: Rapportive Version: 1.4.0.1 Enabled: true ID: rapportive@rapportive.com

Name: Search by Image for Google Version: 1.2.0 Enabled: true ID: {ab4b5718-3998-4a2c-91ae-18a7c2db513e}

Name: Session Manager Version: 0.8.0.8 Enabled: true ID: {1280606b-2510-4fe0-97ef-9b5a22eafe30}

Name: Snap Links Plus Version: 2.3.3 Enabled: true ID: snaplinks@snaplinks.mozdev.org

Name: superigoogle Version: 3.1 Enabled: true ID: {5e6a13ce-a933-4044-b0a7-61f46b02e52e}

Name: Switch to Tab no more Version: 0.2 Enabled: true ID: {7edcdfc0-3056-11e0-91fa-0800200c9a66}

Name: Tab Mix Plus Version: 0.4.1.2.02 Enabled: true ID: {dc572301-7619-498c-a57d-39143191b318}

Name: Thumbnail Zoom Plus Version: 2.6 Enabled: true ID: thumbnailZoom@dadler.github.com

Name: Troubleshooter Version: 1.1a Enabled: true ID: troubleshooter@mozilla.org

Name: Trueblock Plus Version: 2.0.2 Enabled: true ID: {e10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Webmail Ad Blocker Version: 3.9.1 Enabled: true ID: gmailnoads@mywebber.com

Name: Webpage Editable Switch Version: 1.0.rev163 Enabled: true ID: jid0-htfsUVay6erKf8GRRXHhLKUdA5o@jetpack

Name: We-Care App Version: 4.1.23.3 Enabled: true ID: wecarereminder@bryan

Name: Yesware Version: 2.0.68 Enabled: true ID: jid1-T5mdAATMX3urKA@jetpack

Name: YouTube Video and Audio Downloader Version: 0.3.1 Enabled: true ID: feca4b87-3be4-43da-a1b1-137c24220968@jetpack

Name: FoxTab Version: 1.4.9 Enabled: false ID: {ef4e370e-d9f0-4e00-b93e-a4f274cfdd5a}

Name: Freemake Video Downloader Plugin Version: 1.0.0 Enabled: false ID: fmdownloader@gmail.com

Name: Freemake Youtube Download Button Version: 1.0.0 Enabled: false ID: ytfmdownloader@gmail.com

Name: KeyBar 2.1 Version: 10.20.3.520 Enabled: false ID: {cef81415-2059-4dd5-9829-1aef3cf27f4f}

Name: Proxilla Glype Proxy Client Version: 1.1.0 Enabled: false ID: proxilla@kevin.godell

Name: QuickProxy Version: 2009.07.19 Enabled: false ID: {d5ea4520-61a1-11da-8cd6-0800200c9a66}

Name: Save-To-Read Version: 0.4.2 Enabled: false ID: save2read@konstantin.plotnikov

Name: StartAid Online Bookmarks Version: 1.4.8 Enabled: false ID: startaid@startaid.com

Name: WindowShopper Version: 1.2.0.19 Enabled: false ID: superfish@superfish.com

Important Modified Preferences


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accessibility.blockautorefresh: true accessibility.typeaheadfind: true accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 358400 browser.display.background_color: #C0C0C0 browser.display.use_system_colors: true browser.link.open_newwindow.restriction: 0 browser.places.smartBookmarksVersion: 4 browser.search.openintab: true browser.search.searchEnginesURL: https://www.google.com/webhp?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1 browser.search.useDBForOrder: true browser.sessionstore.max_tabs_undo: 99999 browser.sessionstore.max_windows_undo: 99999 browser.sessionstore.postdata: 69999999 browser.sessionstore.upgradeBackup.latestBuildID: 20131025151332 browser.startup.homepage: http://global.nytimes.com/|https://news.google.com/ browser.startup.homepage_override.buildID: 20131025151332 browser.startup.homepage_override.mstone: 25.0 browser.tabs.insertRelatedAfterCurrent: false browser.tabs.onTop: false dom.ipc.plugins.enabled.npietab2.dll: true dom.max_chrome_script_run_time: 40 dom.max_script_run_time: 40 dom.mozApps.used: true dom.w3c_touch_events.expose: false extensions.checkCompatibility.10.0: false extensions.checkCompatibility.11.0: false extensions.checkCompatibility.12.0: false extensions.checkCompatibility.15.0: false extensions.checkCompatibility.17.0: false extensions.checkCompatibility.18.0: false extensions.checkCompatibility.19.0: true extensions.checkCompatibility.23.0: false extensions.checkCompatibility.24.0: false extensions.checkCompatibility.25.0: false extensions.checkCompatibility.8.0: false extensions.checkCompatibility.9.0: false extensions.checkCompatibility.nightly: false extensions.lastAppVersion: 25.0 font.default.x-western: sans-serif font.internaluseonly.changed: false font.name.sans-serif.x-western: Verdana general.useragent.extra.mnenhy: Mnenhy/0.8.5 gfx.direct3d.last_used_feature_level_idx: 0 gfx.direct3d.prefer_10_1: true keyword.URL: http://search.conduit.com/ResultsExt.aspx?ctid=CT3309656&SearchSource=2&CUI=UN36237256856437120&UM=2&q= network.cookie.prefsMigrated: true places.database.lastMaintenance: 1383445353 places.history.expiration.transient_current_max_pages: 104858 places.history.expiration.transient_optimal_database_size: 167772160 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true print.printer_Canon_MX920_series_Printer.print_bgcolor: false print.printer_Canon_MX920_series_Printer.print_bgimages: false print.printer_Canon_MX920_series_Printer.print_colorspace: print.printer_Canon_MX920_series_Printer.print_command: print.printer_Canon_MX920_series_Printer.print_downloadfonts: false print.printer_Canon_MX920_series_Printer.print_duplex: 942812975 print.printer_Canon_MX920_series_Printer.print_edge_bottom: 0 print.printer_Canon_MX920_series_Printer.print_edge_left: 0 print.printer_Canon_MX920_series_Printer.print_edge_right: 0 print.printer_Canon_MX920_series_Printer.print_edge_top: 0 print.printer_Canon_MX920_series_Printer.print_evenpages: true print.printer_Canon_MX920_series_Printer.print_in_color: true print.printer_Canon_MX920_series_Printer.print_margin_bottom: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_left: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_right: 0.5 print.printer_Canon_MX920_series_Printer.print_margin_top: 0.5 print.printer_Canon_MX920_series_Printer.print_oddpages: true print.printer_Canon_MX920_series_Printer.print_orientation: 0 print.printer_Canon_MX920_series_Printer.print_page_delay: 50 print.printer_Canon_MX920_series_Printer.print_paper_data: 1 print.printer_Canon_MX920_series_Printer.print_paper_height: 11.00 print.printer_Canon_MX920_series_Printer.print_paper_name: print.printer_Canon_MX920_series_Printer.print_paper_size_type: 0 print.printer_Canon_MX920_series_Printer.print_paper_size_unit: 0 print.printer_Canon_MX920_series_Printer.print_paper_width: 8.50 print.printer_Canon_MX920_series_Printer.print_plex_name: print.printer_Canon_MX920_series_Printer.print_resolution: 979723122 print.printer_Canon_MX920_series_Printer.print_resolution_name: print.printer_Canon_MX920_series_Printer.print_reversed: false print.printer_Canon_MX920_series_Printer.print_scaling: 1.00 print.printer_Canon_MX920_series_Printer.print_shrink_to_fit: true print.printer_Canon_MX920_series_Printer.print_to_file: false print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_bottom: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_left: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_right: 0 print.printer_Canon_MX920_series_Printer.print_unwriteable_margin_top: 0 privacy.cpd.cookies: false privacy.cpd.downloads: false privacy.cpd.extensions-sessionmanager: false privacy.cpd.extensions-tabmix: false privacy.cpd.formdata: false privacy.cpd.history: false privacy.cpd.sessions: false privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 0 security.default_personal_cert: Select Automatically security.warn_viewing_mixed: false security.warn_viewing_mixed.show_once: false storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1381934648

user.js Preferences


Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Graphics


Adapter Description: Intel(R) HD Graphics Family Adapter Drivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32 Adapter RAM: Unknown ClearType Parameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 300 Device ID: 0x0116 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16571) Driver Date: 7-19-2011 Driver Version: 8.15.10.2455 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 10 Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: false AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.1 Version in use: 4.10.1

NSS Expected minimum version: 3.15.2 Basic ECC Version in use: 3.15.2 Basic ECC

NSSSMIME Expected minimum version: 3.15.2 Basic ECC Version in use: 3.15.2 Basic ECC

NSSSSL Expected minimum version: 3.15.2 Basic ECC Version in use: 3.15.2 Basic ECC

NSSUTIL Expected minimum version: 3.15.2 Version in use: 3.15.2

more options

Does running Firefox in Safe Mode have any effect on your issue?


If it works in Safe Mode and in normal mode with all extensions (Firefox/Tools > Add-ons > Extensions) disabled then try to find which extension is causing it by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit)

  • If you have many extensions then first enable half of the extensions to test which half has the problem.
  • Continue to divide the bad half that still has the issue until you find which one is causing it.
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I've found an interesting situation. When started in safe mode, my FFv25.0 displays local directories. However, it still won't display files from within those directories: it displays then the original error message.

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How do those links look if you right-click and use copy link location to copy the link to the clipboard?

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They look correct: file:///c:/Users/Detail/Documents/filename.htm