
I now have two Firefox Icons. How do I get rid of the extra one?
I now have two Mozilla icons when I sign in online. How do I get rid of the extra one?
All Replies (3)
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Thank you!
Are these both Firefox processes or is one of them a plugin-container process?
Hi,
Unfortunately we had a data base error today and lost some user accounts when we had to go back to our backups. If you have started this thread, your's is one of those. Since we can not recreate your account, please sign-up for a new account here to reply to the forum messages:
https://support.mozilla.org/users/auth
You can use the same username and email address as before. We are very sorry for the inconvenience.