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inability to view my downloads

  • 5 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

Valita4
Valita4
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I am able to download files but i am not able to view them. The downloads are inactive in the download list thus not able to open them.

I am able to download files but i am not able to view them. The downloads are inactive in the download list thus not able to open them.

All Replies (5)

cor-el
cor-el
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  • Top 10 Contributor
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Are the files saved to your hard drive?

If not then you may have to check your security software to make sure that it isn't lbocking the files.

Valita4
Valita4 Question owner
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Yes they are saved in my hard drive. But i am unable to open them

Modified by Valita4

cor-el
cor-el
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Does this also happen on the about:downloads page?
You can open this page via the location bar.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Valita4
Valita4 Question owner
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It still has the same problem even after all that

cor-el
cor-el
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What do you see if you right-click such an entry?

If Open Containing Folder is grayed then this usually means that the file is not or no longer in the original download location or there might be a problem with the command to open files.