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How do I get rid of the white space in the navigation toolbar after installing LastPass?

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I've uninstalled and reinstalled the 64-bit Firefox on my Windows 7 laptop. After installing LastPass I get this white space in the left search. I didn't know if anybody has had a similar issue. Thanks for your time guys. Here's a link to what it looks like on my page. http://i.imgur.com/kpRh0tv.png

I've uninstalled and reinstalled the 64-bit Firefox on my Windows 7 laptop. After installing LastPass I get this white space in the left search. I didn't know if anybody has had a similar issue. Thanks for your time guys. Here's a link to what it looks like on my page. http://i.imgur.com/kpRh0tv.png

Chosen solution

You're welcome.
Thank you for using the Mozilla support forum.

Read this answer in context 👍 1

All Replies (8)

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Please report back soon.

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I will also contact the add-on publisher for you.
I'll report back when they reply.

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It looks like the white space is replacing the secure page information.

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A support ticket for this issue has been created.

You view it here.

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The LastPass support team would like to know if you still experience this issue even after removing LastPass from Firefox.


View the full support ticket

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This issue has been solved.
Please view the support ticket for more details.

LastPass Support Ticket

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Thanks for your help guys!!!

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Chosen Solution

You're welcome.
Thank you for using the Mozilla support forum.