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spam blocking

Posted

When on line I am being constantly redirected to websites I do not want to go to. (i.e. www.ansestry.com) I've tried blocking these sites by listing them in the cookie blocking section of the privacy section but that isn't working. I would like to know how to stop being redirected without my approval.

Chosen solution

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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Additional System Details

Installed Plug-ins

  • Conduit Plugin
  • np-mswmp
  • Google Update
  • Shockwave Flash 11.9 r900
  • 5.1.20913.0
  • McAfee MSS+ NPAPI Plugin
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • WildTangent Games App V2 Presence Detector
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • CANON iMAGE GATEWAY Mycamera Plugin

Application

  • Firefox 24.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0
  • Support URL: https://support.mozilla.org/1/firefox/24.0/WINNT/en-US/

Extensions

  • Default Tab 2.2.41 (addon@defaulttab.com)
  • Delta Toolbar 1.5.0 (ffxtlbr@delta.com)
  • InternetHelper3.1 10.21.1.507 ({07cbf788-1359-421b-a4e3-5a8d041b90a3})
  • Productivity 3.1 B2 10.21.1.507 ({4834ca90-0ec1-4411-b986-84aa914c9b19})
  • ShopAtHome.com Toolbar 6.0.8.1 (toolbar@shopathome.com)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • VisualBee V.9 10.16.9.506 ({01e86e69-a2f8-48a0-b068-83869bdba3d0})
  • Yahoo! Toolbar 3.1.0.20130818030116 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • Yontoo 1.20.02 (plugin@yontoo.com)
  • Freeze.com NetAssistant 3.6.5 ({1266764D-FC4F-4FA7-B63B-884D53B1680F}) (Inactive)
  • MixiDJ V30 10.21.1.507 ({1122b43d-30ee-403f-9bfa-3cc99b0caddd}) (Inactive)
  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2: NVIDIA GeForce GT 540M
  • adapterDeviceID: 0x0116
  • adapterDeviceID2: 0x0df4
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 1024
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-4-2011
  • driverDate2: 3-1-2011
  • driverVersion: 8.15.10.2353
  • driverVersion2: 8.17.12.6744
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.newtab.url: about:blank
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: w3i&type=W3i_DS,157,0_0,Search,20111145,6902,0,22,0
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.mycenturylink.com/#2
  • browser.startup.homepage_override.buildID: 20130910160258
  • browser.startup.homepage_override.mstone: 24.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 24.0
  • font.size.variable.x-western: 18
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.conduit.com/ResultsExt.aspx?SSPV=&ctid=CT3289663&SearchSource=2&CUI=UN36059378371823432&UM=2&q=
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.pipelining: True
  • network.http.pipelining.maxrequests: 10
  • network.http.proxy.pipelining: True
  • places.database.lastMaintenance: 1382619118
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.np-mswmp: 2
  • plugin.state.npconduitfirefoxplugin: 2
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 4
  • security.csp.enable: False
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1380895491

Misc

  • User JS: Yes
  • Accessibility: No
philipp
  • Top 10 Contributor
  • Moderator
2043 solutions 8891 answers

Chosen Solution

hello Johnhy, you have various malicious addons present. please try these steps:

  1. reset firefox (this wil keep your bookmarks and passwords)
  2. afterwards go to firefox > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

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