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Ebay screen on Firefox is several hundred times too large, but not on Explorer. Any fixes needed?

  • 4 replies
  • 3 have this problem
  • 37 views
  • Last reply by rustuk

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I logged on to the ebay web site and the home page displays correctly, but when I try to search the categories, the pages display way too large. This does not happen on Internet Explorer. Are there any fixes that I need to download or update?

I logged on to the ebay web site and the home page displays correctly, but when I try to search the categories, the pages display way too large. This does not happen on Internet Explorer. Are there any fixes that I need to download or update?

Chosen solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Chosen Solution

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Reset the page zoom on pages that cause problems.

  • View > Zoom > Reset (Ctrl+0 (zero); Command+0 on Mac)
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Deleting cookies doesn't work. There is no View>Zoom>Reset any longer.

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So you have to press Alt first in order to get to View>Zoom>Reset. Thank you. Then it works.