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My firefox is not loading when my mouse pointer is inactive. It is loading only if i do something with mouse pointer.

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My firefox is not loading when my mouse pointer is inactive. It is loading only if i do something with mouse pointer.

Im having latest firefox 25 beta. Win 7 32 bit OS. And its performance is very slow ,often gets struck while using gaming sites.

My firefox is not loading when my mouse pointer is inactive. It is loading only if i do something with mouse pointer. Im having latest firefox 25 beta. Win 7 32 bit OS. And its performance is very slow ,often gets struck while using gaming sites.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.9 d900
  • Next Generation Java Plug-in 10.40.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • VLC media player Web Plugin 2.0.6
  • Picasa plugin
  • Facebook Video Calling Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0

More Information

Nellus 68 solutions 634 answers

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:

  • Click the Firefox button at the top left, then click the Help menu and select Troubleshooting Information from the submenu. If you don't have a Firefox button, click the Help menu at the top and select Troubleshooting Information from the menu.

Now, a new tab containing your troubleshooting information should open.

  • At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following: *Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu. Now, a new tab containing your troubleshooting information should open. *At the top of the page, you should see a button that says "Copy text to clipboard". Click it. *Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post. If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]]. Thanks in advance for your help!
cor-el
  • Top 10 Contributor
  • Moderator
17580 solutions 159070 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

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 "application": {
   "name": "Firefox",
   "version": "25.0",
   "userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0",
   "supportURL": "https://support.mozilla.org/1/firefox/25.0/WINNT/en-US/"
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   "browser.sessionstore.upgradeBackup.latestBuildID": "20131025150754",
   "browser.startup.homepage_override.mstone": "25.0",
   "browser.startup.homepage": "https://www.google.co.in/",
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   "dom.max_chrome_script_run_time": 0,
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   "print.printer_Send_To_OneNote_2007.print_paper_name": "",
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   "privacy.cpd.formdata": false,
   "privacy.cpd.history": false,
   "privacy.sanitize.timeSpan": 4,
   "privacy.sanitize.migrateFx3Prefs": true,
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   "security.warn_viewing_mixed.show_once": false,
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   "numAcceleratedWindows": 1,
   "windowLayerManagerType": "Direct3D 9",
   "windowLayerManagerRemote": false,
   "adapterDescription": "ATI Mobility Radeon HD 4570",
   "adapterVendorID": "0x1002",
   "adapterDeviceID": "0x9553",
   "adapterRAM": "256",
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   "driverVersion": "8.631.0.0",
   "driverDate": "6-25-2009",
   "adapterDescription2": "",
   "adapterVendorID2": "",
   "adapterDeviceID2": "",
   "adapterRAM2": "",
   "adapterDrivers2": "",
   "driverVersion2": "",
   "driverDate2": "",
   "isGPU2Active": false,
   "direct2DEnabled": false,
   "directWriteEnabled": false,
   "directWriteVersion": "6.2.9200.16492",
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   "webglRenderer": "Google Inc. -- ANGLE (ATI Mobility Radeon HD 4570 Direct3D9Ex vs_3_0 ps_3_0)",
   "info": {
     "AzureCanvasBackend": "skia",
     "AzureSkiaAccelerated": 0,
     "AzureFallbackCanvasBackend": "cairo",
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     "minVersion": "3.15.2 Basic ECC",
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     "version": "1.4.1",
     "isActive": true,
     "id": "speeddial@instair.net"
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     "name": "Advanced SystemCare Surfing Protection",
     "version": "1.0",
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     "version": "7.3.20",
     "isActive": false,
     "id": "mozilla_cc@internetdownloadmanager.com"
   },
   {
     "name": "TelevisionFanatic",
     "version": "2.71.1.10",
     "isActive": false,
     "id": "64ffxtbr@TelevisionFanatic.com"
   }
 ]

}

{ "application": { "name": "Firefox", "version": "25.0", "userAgent": "Mozilla/5.0 (Windows NT 6.1; rv:25.0) Gecko/20100101 Firefox/25.0", "supportURL": "https://support.mozilla.org/1/firefox/25.0/WINNT/en-US/" }, "modifiedPreferences": { "accessibility.typeaheadfind.flashBar": 0, "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.display.use_system_colors": true, "browser.display.background_color": "#C0C0C0", "browser.places.smartBookmarksVersion": 4, "browser.search.useDBForOrder": true, "browser.sessionstore.restore_on_demand": false, "browser.sessionstore.upgradeBackup.latestBuildID": "20131025150754", "browser.startup.homepage_override.mstone": "25.0", "browser.startup.homepage": "https://www.google.co.in/", "browser.startup.homepage_override.buildID": "20131025150754", "browser.tabs.warnOnClose": false, "dom.max_script_run_time": 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Question owner

Now my firefox performance is very slow

Now my firefox performance is very slow
Nellus 68 solutions 634 answers

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons. ''(If you're not using it, switch to the Default theme.)'' * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut. * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox. * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox) * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running. [[Image:FirefoxSafeMode|width=520]] ''Once you get the pop-up, just select "'Start in Safe Mode"'' [[Image:Safe Mode Fx 15 - Win]] '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that. ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.'' ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.'' Thank you.