Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

I have 24.0 and I can't activate JavaScript.


I have been through many answers on this Help forum trying to find the solution to this problem. Most refer to an earlier version of Firefox, and show pics of the options menu which do not resemble my options menu. There is no mention of JavaScript in my options menu....ANYWHERE!

In about:config, JavaScript is enabled. Many websites tell me my JavaScript is not enabled and to turn it on. I cannot view some videos, or post in some forums because they tell me my JavaScript is not enabled.

Why can't you make it simple?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.8 r800
  • npsitesafety
  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.5"
  • DivX Plus Web Player version
  • 4.0.60831.0
  • DivX VOD Helper Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe Shockwave for Director Netscape plug-in, version 11.5


  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:24.0) Gecko/20100101 Firefox/24.0

More Information

  • Top 10 Contributor
  • Moderator
2042 solutions 8891 answers

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems