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Why is Firefox not downloading my email attachments?

  • 5 replies
  • 38 have this problem
  • 58 views
  • Last reply by Nellus

Firefox will not open the download dialog box, and I cannot download my email attachment. However, I can download my email and attachments in other browsers.

Firefox will not open the download dialog box, and I cannot download my email attachment. However, I can download my email and attachments in other browsers.

All Replies (5)

Have you tried clearing your browser caches? Can you download files that are not attachments? See also here Email attachments won t download

Modified by Nellus

Yes. I also turned off Pop-up blocker and the problem remains.

Yes. I also turned off Pop-up blocker and the problem remains.

The problem occur when attempting to download videos.