Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Copy and Paste function is not working in FFv23

  • 5 replies
  • 4 have this problem
  • Last reply by cor-el

more options

I cannot place cursor and choose content to copy. Cursor scrolls and will not allow me to highlight.

All Replies (5)

more options

Hello Kimb3rly, try to Turn off hardware acceleration, and check it again.

In your system details, your user agent said you have 24.0 installed (User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:24.0) Gecko/20100101 Firefox/24.0)

thank you

more options

can you try windows safe mode and see if it works there.

more options

Thans - didn't work.

more options

Did this - didn't work.

more options

Try to use keyboard shortcuts if the buttons on the web page or other methods aren't working.

  • Copy: Ctrl+C or Ctrl+Insert (Mac: Command + C)
  • Paste: Ctrl+V or Shift+Insert (Mac: Command + V)
  • Cut: Ctrl+X or Shift+Delete (Mac: Command + X)

You may have switched on caret browsing.

You can press F7 (Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.