Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

in my process i have 4 flash player plugging running and mozilla keeps crahing each time i open more than 1 tab , why is that 4 flash player running in process

  • 4 replies
  • 5 have this problem
  • 5 views
  • Last reply by cor-el

herogame
herogame
more options

i am running windows 7 ultimate 32 bit , mozilla/firefox 22.0 ,i have add on shock wave flash 11.8.800.94 pluggin installed ,.

but whenever i open the browser to eg facebook and open a new tab for a game ,it crashes every 5 mins and having to reload , another instant is when i have 2 tabs open , and refer back to the first tab i get the non responsive and it hangs for 5 mins before it starts running ,besides the error popup say shockwave not running asking to tick and wait or close every time , however when i check my processes i notice i will have 4 flash player pluggins running using a very high amount of cpu usage and ram i took a screen shot if anyone would like to see ,in hopes something can be resolved

i am running windows 7 ultimate 32 bit , mozilla/firefox 22.0 ,i have add on shock wave flash 11.8.800.94 pluggin installed ,. but whenever i open the browser to eg facebook and open a new tab for a game ,it crashes every 5 mins and having to reload , another instant is when i have 2 tabs open , and refer back to the first tab i get the non responsive and it hangs for 5 mins before it starts running ,besides the error popup say shockwave not running asking to tick and wait or close every time , however when i check my processes i notice i will have 4 flash player pluggins running using a very high amount of cpu usage and ram i took a screen shot if anyone would like to see ,in hopes something can be resolved

Chosen solution

yes it worked except for the not responding when changing tabs, but this is a flash player issue which they need to fix as it affecting other browsers also not just firefox

Read this answer in context 👍 0

All Replies (4)

kobe
kobe
more options

Delete your user.js file and pluginreg.dat file in your profile folder.

and if necessary disable hardware acceleration and or update graphics drivers

herogame
herogame Question owner
more options

will let you know on the progress if it worked or not

herogame
herogame Question owner
more options

Chosen Solution

yes it worked except for the not responding when changing tabs, but this is a flash player issue which they need to fix as it affecting other browsers also not just firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seeing more Flash processes is a consequence of running the Flash player plugin in a protected sandbox environment.

You can check for problems with current Flash plugin versions and try these:

  • disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
  • disable hardware acceleration in the Flash plugin