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Solved Archived

emails not received from sync

SJALL

I am trying to sync 2 devices but no longer have my original password. When I try to reset by filling in my email address it says a email has been sent but it never arrives. Have tried yesterday and again today but still no email with a key.

I am trying to sync 2 devices but no longer have my original password. When I try to reset by filling in my email address it says a email has been sent but it never arrives. Have tried yesterday and again today but still no email with a key.
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Chosen Solution

Today, 2 days later, tried again and email arrived successfully. Thank you!

All Replies (3)

Did you look in the spam folder for those emails?

I did but it is empty......

Chosen Solution

Today, 2 days later, tried again and email arrived successfully. Thank you!