X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

Updated for Sweetpacks installed itself on to Firefox (22.0) and I can disable it, but not remove it.

Posted

The Updater for Sweetpacks add-on has no button for removal only a button to disable. Any suggestions for permanently removing this add-on?

Chosen solution

Look for SweetPacks updater or SoftwareUpdater and uninstall it.

http://deletemalware.blogspot.com/2013/04/how-to-remove-start-sweetpacks-and.html

Then run Malwarebytes and AdwCleaner. If it's still there, reset Firefox.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.25.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.8 r800
  • Google Update
  • The plugin allows you to have a better experience with Microsoft Lync
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • GEPlugin
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 4.0.4.0
  • Windows Activation Technologies Plugin for Mozilla
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add-ons Manager Context Menu 0.4 (amcontextmenu@loucypher)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom)
  • Download Manager Tweak 0.9.8 ({F8A55C97-3DB6-4961-A81D-0DE0080E53CB})
  • DownloadHelper 4.9.15 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Evernote Web Clipper 5.7 ({E0B8C461-F8FB-49b4-8373-FE32E9252800})
  • Extension Options Menu 2.7 ({1feca320-6b4d-11df-a08a-0800200c9a66})
  • Fox Splitter 2.1.2012122901 (foxsplitter@piro.sakura.ne.jp)
  • Google Translator for Firefox 2.1.0.3 (translator@zoli.bod)
  • LibX University of Florida 1.5.27 ({d75de36c-af0d-4dc2-b63a-0d482d4b9815})
  • Open link in... 1.9 ({ff81e780-5cc0-11d9-9669-0800200c9a66})
  • ProfileSwitcher 1.5.0.4 ({fa8476cf-a98c-4e08-99b4-65a69cb4b7d4})
  • Speed Dial 0.9.6.15 ({64161300-e22b-11db-8314-0800200c9a66})
  • Tab Mix Plus 0.4.1.0 ({dc572301-7619-498c-a57d-39143191b318})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Unsorted Bookmarks Folder Menu 3.0.1 (UnsortedBookmarksMenu@alice)
  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E}) (Inactive)
  • Logitech SetPoint 6.5 ({F003DA68-8256-4b37-A6C4-350FA04494DF}) (Inactive)
  • Updater By SweetPacks 2.0.0.608 ({8E9E3331-D360-4f87-8803-52DE43566502}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GT 220
  • adapterDescription2: Intel(R) HD Graphics 3000
  • adapterDeviceID: 0x0a20
  • adapterDeviceID2: 0x0112
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterRAM: 1024
  • adapterRAM2: Unknown
  • adapterVendorID: 0x10de
  • adapterVendorID2: 0x8086
  • clearTypeParameters: DISPLAY1 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ] DISPLAY2 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 50 Enhanced Contrast: 400 ] DISPLAY3 [ Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ]
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 2-9-2013
  • driverDate2: 12-12-2012
  • driverVersion: 9.18.13.1407
  • driverVersion2: 9.17.10.2932
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GT 220 )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.openintab: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://radar.weather.gov/Conus/full_loop.php
  • browser.startup.homepage_override.buildID: 20130618035212
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.loadInBackground: False
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1374109930
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.csp.enable: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1372378230

Misc

  • User JS: No
  • Accessibility: No
Gingerbread Man
  • Top 25 Contributor
220 solutions 891 answers

See the following article.

Also see other questions about this topic.

Giedrius_M 18 solutions 157 answers

Sweetpacks is adware, and should be uninstalled from control panel first. This will likely to remove it from browser aswell. Anti-Malware programs detect Sweetpacks, so you can run Adwcleaner or Junkware removal tool scan.

Question owner

This worked great. Used the uninstaller in CCleaner and removed the SweetPacks Updater. Restarted Firefox and no add.on.

MalewareBytes did not initially detect SweetPacks when I did a flash scan. Will do a complete scan just to be safe.

Thanks

Neilfox 3 solutions 42 answers

Chosen Solution

Look for SweetPacks updater or SoftwareUpdater and uninstall it.

http://deletemalware.blogspot.com/2013/04/how-to-remove-start-sweetpacks-and.html

Then run Malwarebytes and AdwCleaner. If it's still there, reset Firefox.