X
Tap here to go to the mobile version of the site.

Support Forum

Awesome Bar is not working properly

Posted

The Awesome Bar used to be great and suggest previous websites we have been to as we typed. Now it is doing a generic search. We have to know the exact address to come close to what we are looking for. Even if a full address with the .com or any ending is properly added, the awesome bar is responding as if we just did a search and brings up multiple suggestions for websites. We have uninstalled and reinstalled firefox - no changes. Please help.

The Awesome Bar used to be great and suggest previous websites we have been to as we typed. Now it is doing a generic search. We have to know the exact address to come close to what we are looking for. Even if a full address with the .com or any ending is properly added, the awesome bar is responding as if we just did a search and brings up multiple suggestions for websites. We have uninstalled and reinstalled firefox - no changes. Please help.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Google Update
  • npsitesafety
  • Conduit Plugin
  • np-mswmp
  • Shockwave Flash 11.7 r700
  • 5.1.20513.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Plug-in for Workspace utilities
  • Plug-in for Workspace Webmail
  • McAfee MSS+ NPAPI Plugin
  • Best Buy pc app Detector Plug-in
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1245 solutions 8211 answers

Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.
John99
  • Top 25 Contributor
  • Moderator
701 solutions 9682 answers

I note the presence of the conduit plugin, maybe that is involved with some of your problems. A reset will not necessarily remove all of that, but should remove and reset some of the things.

Related thread /questions/947886

If you install software take care about the extras bundled with it. Try to read reviews in advance about the sites and downloads you consider using.

I note the presence of the conduit plugin, maybe that is involved with some of your problems. A reset will not necessarily remove all of that, but should remove and reset some of the things. Related thread [/questions/947886] If you install software take care about the ''extras'' bundled with it. Try to read reviews in advance about the sites and downloads you consider using.

Question owner

Resetting was such an easy solution, but I had no idea that I should do it or that it could even be done. Thanks you. Thank you.

Resetting was such an easy solution, but I had no idea that I should do it or that it could even be done. Thanks you. Thank you.