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Why can't I get contact addresses when I put a letter in address spot ?

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  • 1 has this problem
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  • Last reply by jscher2000

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I try to send an email. When I place a letter in the address box, i used to get a list of contacts with the first letter I entered. For instance , if I entered an a I would get a list of contacts whose addresses began with a and I could key one for the email address. now nothing on this computer . My laptop works fine. S. Abraham

Chosen solution

Do you think this autocomplete drop-down is a feature of your email site -- searching in your address book -- or Firefox, showing addresses you entered into the form before? Is your mail site Yahoo?


The forum software detected your Firefox as version 13. Is that correct?

Version 13 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 22? Please let us know so we can suggest solutions or workarounds.

If Help > About Firefox shows Firefox 22.0, you may need to clear the preference that is misreporting your version number. See: How to reset the default user agent on Firefox.

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Chosen Solution

Do you think this autocomplete drop-down is a feature of your email site -- searching in your address book -- or Firefox, showing addresses you entered into the form before? Is your mail site Yahoo?


The forum software detected your Firefox as version 13. Is that correct?

Version 13 is not secure; Mozilla discloses security flaws after each new release. Is something holding you back from upgrading to Firefox 22? Please let us know so we can suggest solutions or workarounds.

If Help > About Firefox shows Firefox 22.0, you may need to clear the preference that is misreporting your version number. See: How to reset the default user agent on Firefox.