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When I go to (see URL below) I cannot invoke the scripts behind tabs "Overview, Manual etc " but when I use Google Chrome the Tabs all work?

Posted

When I use Google Chrome all the tabs with links work when I access www.bose.com.au Tabs are on URL below.

http://worldwide.bose.com/axa/en_au/web/wave_music_system_dab/page.html

When I use Firefox I can access the URL www.bose.com.au but the tabs for Overview, In the box, Details/Manual, Reviews, and Accessories do not. Any ideas why? I have tried clearing Cookies and Cache etc from the Firefox menu as per your Q & A set up.

Chosen solution

By the way, if I block scripts from adobetag.com, the box below the tabs is empty, just about a millimeter tall. If Ghostery or other extensions can block content on a site-by-site basis, that might explain the missing content.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • npsitesafety
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • Password Genie scriptable plugin (npruntime)
  • 5.1.20125.0
  • Gaaiho Doc Plugin
  • Dragon NaturallySpeaking Rich Internet Application Support - Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Provides support to BigPond Media Downloader
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Babylon Translation Activation 1.1 (ocr@babylon.com)
  • Ghostery 2.9.5 (firefox@ghostery.com)
  • PasswordGenie Button Extension 4.0.20130416 (PasswordGenieButton@securitycoverage.com)
  • PDF Converter 8 (nuance@pdf8)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Bing Bar 5.0 (msntoolbar@msn.com) (Inactive)
  • Delta Toolbar 1.5.0 (ffxtlbr@delta.com) (Inactive)
  • Dragon NaturallySpeaking Rich Internet Application Support 1.0.0.6 (jid0-lmZNVK7a82O8cufhdfB9dUDfA2w@jetpack) (Inactive)
  • PasswordGenie Extension 4.0.20130416 (PasswordGenie@securitycoverage.com) (Inactive)
  • Search Helper Extension 1.0 ({27182e60-b5f3-411c-b545-b44205977502}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTS 350M
  • adapterDescription2:
  • adapterDeviceID: 0x0cb0
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16433
  • driverDate: 3-14-2013
  • driverDate2:
  • driverVersion: 9.18.13.1422
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTS 350M)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.delta-search.com/home?affID=66521&tt=gc_
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • font.internaluseonly.changed: True
  • general.useragent.extra.btrs: BTRS87692
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.gsrch.com/#q=
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 4
  • places.database.lastMaintenance: 1371692149
  • places.history.expiration.transient_current_max_pages: 78714
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
2366 solutions 20923 answers

Oddly, I don't see a Reviews tab (I have Overview, In the box, Details/manuals, Accessories).

Could you try Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Troubleshoot Firefox issues using Safe Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

jscher2000
  • Top 10 Contributor
2366 solutions 20923 answers

Chosen Solution

By the way, if I block scripts from adobetag.com, the box below the tabs is empty, just about a millimeter tall. If Ghostery or other extensions can block content on a site-by-site basis, that might explain the missing content.