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The Connection was reset issue with certain site

Posted

Hello, ever since last morning (May 29, 2013) I have been having connectivity issues with a website I frequent ( www.facepunch.com ). I've asked all of my friends and they've said it worked for them. I've tried deleting cookies and other stuff several times, updated firefox to beta, updated avast, reset router, and still no luck.

Hello, ever since last morning (May 29, 2013) I have been having connectivity issues with a website I frequent ( www.facepunch.com ). I've asked all of my friends and they've said it worked for them. I've tried deleting cookies and other stuff several times, updated firefox to beta, updated avast, reset router, and still no luck.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Google Update
  • GEPlugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • 5.1.20125.0
  • Unity Player 3.5.2f2
  • 1.122.0
  • Pando Web Plugin
  • Picasa plugin
  • NPWLPG
  • 0.70.4
  • 3DVIA player(5.0.0.15). For more information, visit the 3DVIA player web site.

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • avast! Online Security 8.0.1489 (wrc@avast.com)
  • Better Battlelog (BBLog) 3.5.2 (jid1-qQSMEVsYTOjgYA@jetpack)
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • Greasemonkey 1.9 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781})
  • RightToClick 2.9.4 ({cd617375-6743-4ee8-bac4-fbf10f35729e})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Battlefield Heroes Updater 5.0.67.0 (battlefieldheroespatcher@ea.com) (Inactive)
  • Battlefield Play4Free 1.0.53.2 (battlefieldplay4free@ea.com) (Inactive)
  • Billeo 2.5.1.9 ({4be68a18-deba-49e0-9e09-ee7796f3b62a}) (Inactive)
  • Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a}) (Inactive)
  • HTML5Toggle 1.1 ({16f32596-71ca-4053-a4f3-cfc8b157f541}) (Inactive)
  • NoScript 2.6.6.2 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)
  • SkipScreen 0.7.0 (SkipScreen@SkipScreen) (Inactive)
  • Skype Click to Call 6.9.0.12585 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)
  • StopTube 0.2.1 (stoptube@kashiif.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 6900 Series
  • adapterDescription2:
  • adapterDeviceID: 0x6719
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 2048
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 12-2-2012
  • driverDate2:
  • driverVersion: 9.10.8.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 6900 Series)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.google.com/
  • browser.startup.homepage_override.buildID: 20130521223249
  • browser.startup.homepage_override.mstone: 22.0
  • browser.tabs.warnOnClose: False
  • browser.urlbar.default.behavior: 1
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • media.webm.enabled: False
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1369852818
  • places.history.expiration.transient_current_max_pages: 104858
  • places.last_vacuum: 1297902294
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 0
  • plugin.state.npdeployjava: 0
  • plugin.state.npuplaypc: 0
  • plugin.state.npuplaypchub: 0
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1369148427

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17346 solutions 156791 answers

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.


Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page. Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks. You can't recover from this 'forget' unless you have a backup of the affected files. It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again. ---- Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps. Do a malware check with some malware scanning programs on the Windows computer.<br /> Please scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender: Home Page:<br>http://www.microsoft.com/windows/products/winfamily/defender/default.mspx *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *http://support.kaspersky.com/viruses/solutions?qid=208280684 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Helpful Reply

Tried the forget thing but there was no entry for the site, I think I deleted all the cookies and stuff for it already.

No hits on the malware scanners or my avast antivirus.

No luck with the safe mode

I noticed that the site doesn't work with IE either, it is weird though since my friends use Firefox and Chrome and it works fine for them.

Tried the forget thing but there was no entry for the site, I think I deleted all the cookies and stuff for it already. No hits on the malware scanners or my avast antivirus. No luck with the safe mode I noticed that the site doesn't work with IE either, it is weird though since my friends use Firefox and Chrome and it works fine for them.

Modified by Pachira

smo 38 solutions 498 answers

Helpful Reply

I noticed that the site doesn't work with IE either, it is weird though since my friends use Firefox and Chrome and it works fine for them.

Could it be different versions? You are using "Firefox 22.0", which looks to me like a Nightly, i.e. PreRelease...

''I noticed that the site doesn't work with IE either, it is weird though since my friends use Firefox and Chrome and it works fine for them. '' Could it be different versions? You are using "Firefox 22.0", which looks to me like a Nightly, i.e. PreRelease...

Question owner

The site is working all of a sudden, I have no idea what I did (maybe it was something on their end)

The site is working all of a sudden, I have no idea what I did (maybe it was something on their end)