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google box removed in home page viewer

Posted

hi. in my home page google box removed after than 1 day when install the firefox 21. please help me.

i cant upload image for details. but see

https://support.mozilla.org/en-US/kb/firefox-default-home-page-has-links-to-features?esab=a&as=aaq

in image google box in center of page is removed.

hi. in my home page google box removed after than 1 day when install the firefox 21. please help me. i cant upload image for details. but see https://support.mozilla.org/en-US/kb/firefox-default-home-page-has-links-to-features?esab=a&as=aaq in image google box in center of page is removed.

Additional System Details

Installed Plug-ins

  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • Google Update
  • Nokia Suite Enabler Plugin
  • Shockwave Flash 11.5 r502
  • Nitro PDF Plug-in for Firefox and Chrome
  • Yahoo Application State Plugin version 1.0.0.7
  • 5.1.10411.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPWLPG

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Anti-Banner 13.0.1.4307 (anti_banner@kaspersky.com) (Inactive)
  • Content Blocker 13.0.1.4307 (content_blocker@kaspersky.com) (Inactive)
  • IDM CC 7.3.43 (mozilla_cc@internetdownloadmanager.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4307 (url_advisor@kaspersky.com) (Inactive)
  • Mixi.DJ 1 (support@mixidj.com) (Inactive)
  • Safe Money 13.0.1.4307 (online_banking@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4307 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Mobility Radeon HD 5470
  • adapterDescription2:
  • adapterDeviceID: 0x68e0
  • adapterDeviceID2:
  • adapterDrivers: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 3-23-2010
  • driverDate2:
  • driverVersion: 8.721.0.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 5470 )
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • keyword.URL:
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1371749744
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
Amit Kumar Thakur 70 solutions 859 answers

Helpful Reply

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.
cor-el
  • Top 10 Contributor
  • Moderator
12751 solutions 117168 answers

Try to use the SearchReset extension to reset some preferences to the default values.

Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons).

Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page.

Check the browser.search.defaultenginename pref on the about:config page and make sure that it is set to the default value Google.

  • browser.search.defaultenginename

Currently selected search engine:

  • browser.search.selectedEngine
Try to use the SearchReset extension to reset some preferences to the default values. *https://addons.mozilla.org/firefox/addon/searchreset/ Note that the SearchReset extension only runs once and then uninstalls automatically, so it won't show on the "Firefox > Add-ons" page (about:addons). Current Firefox versions use the default search engine (pref: browser.search.defaultenginename) to set the search engine that is used on the about:home page. *http://kb.mozillazine.org/about:config Check the <b>browser.search.defaultenginename</b> pref on the <b>about:config</b> page and make sure that it is set to the default value Google. *browser.search.defaultenginename Currently selected search engine: *browser.search.selectedEngine

Helpful Reply

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.

Question owner

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.

hi and thanks for reply. i reset the firefox and my problem has fix. but the firefox after 4 uses(open and close the firefox) the google box removed again. please see images that attached. thanks.