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I upgraded from v19 to v20.0.1 and since, even though I have the Privacy Browsing off, none of my usrenames or passwords are populating in the fields.

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

jbellon205
jbellon205
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Even though I have the passwords set in the browser and they still exist when you go to Options - Security, the passwords and usernames are there but they won't autofill. Even if I go to a site, and tell the site to "keep me logged in", Firefox is closing out the connection and I have to retype all the information the next time I connect to the site. I have made sure Privacy Browsing was off and this DID NOT HAPPEN until i upgraded to 20.0.1. Everything was working until this upgrade so what setting did this upgrade change?

I am a programmer and have been for 20 years so very well versed in how systems work and this is not my issue, something in the upgrade changed a setting and I need help getting this to work.

Even though I have the passwords set in the browser and they still exist when you go to Options - Security, the passwords and usernames are there but they won't autofill. Even if I go to a site, and tell the site to "keep me logged in", Firefox is closing out the connection and I have to retype all the information the next time I connect to the site. I have made sure Privacy Browsing was off and this DID NOT HAPPEN until i upgraded to 20.0.1. Everything was working until this upgrade so what setting did this upgrade change? I am a programmer and have been for 20 years so very well versed in how systems work and this is not my issue, something in the upgrade changed a setting and I need help getting this to work.

All Replies (3)

jbellon205
jbellon205 Question owner
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To add some color to this, if I go to ebay and say "stay connected" if still logs me out and when I go back, the main screen will not populate the username and password. However, if I go to Watch list, it will bring me to a secondary screen to log in to and that does then populate the fields. However, the next time I go to eBay, the fields are blank and I have to log in. It's almost like your are deleting the cookies even though I say not to.

ideato
ideato
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Hello jbellon205, make sure that in Privacy panel> History > Firefox will you don't have Never remember history checked, set Remember history OR Use custom settings for history and select Remember search and form history [v].

for more info : Settings for privacy, browsing history and do-not-track

thank you

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow Cookie Exception to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
  • Tools > Options > Privacy > Cookies: Exceptions

In case you are using "Clear history when Firefox closes":

  • do not clear Cookies
  • do not clear Site Preferences

Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception and cookies from plugins.