X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

The page isn't redirecting properly

Posted

I was on Dailymotion watching Doctor Who classic. I went to click the next part of the episode and the page says "The page isn't redirecting properly.." I deleted all of my cookies, allowed for cookies to be accepted from dailymotion, but none of these thing have worked. I still get the same message.

Chosen solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Thank you.

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • Google Update
  • Google Talk Plugin Video Accelerator version:0.1.44.28
  • Version 3.18.3.12840
  • Shockwave Flash 11.7 r700
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • DivX Plus Web Player version 2.2.2.14
  • 5.1.20125.0
  • WildTangent Games App V2 Presence Detector
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Yahoo Application State Plugin version 1.0.0.7
  • DivX VOD Helper Plug-in
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • Java Console 6.0.33 ({CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA}) (Inactive)
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD M880G with ATI Mobility Radeon HD 4250
  • adapterDescription2:
  • adapterDeviceID: 0x9712
  • adapterDeviceID2:
  • adapterDrivers: atiu9p64 atiuxp64 atiu9pag atiuxpag atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-19-2010
  • driverDate2:
  • driverVersion: 8.770.2.1000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (AMD M880G with ATI Mobility Radeon HD 4250 )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: True
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1367636396
  • places.history.expiration.transient_current_max_pages: 73687
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6639 answers

Chosen Solution

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Thank you.

Question owner

Thanks that helped right away. I can get on the website fine now.

cor-el
  • Top 10 Contributor
  • Moderator
10750 solutions 96734 answers

Did you try to clear the cache as well?

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Question owner

I did all of that already. The other answer was chosen because nothing else on the other post about this worked.