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i cannot get any audio when playing a youtube video; the volume control is "x'd" and won't change.

Firefox Troubleshooting
helen katz replied 13 years ago
helen katz
helen katz

the youtube volume control works fine in chrome, but not firefox or internet explorer. i tried clearing the cache/cookies but it didn't do anything. i have the latest version of flash and firefox and i'm using windows 7.

the youtube volume control works fine in chrome, but not firefox or internet explorer. i tried clearing the cache/cookies but it didn't do anything. i have the latest version of flash and firefox and i'm using windows 7.

All Replies (4)

iamjayakumars
iamjayakumars

See here

helen katz
helen katz Question owner

nothing on that page helped. everything was fine a couple of days ago, and suddenly....no volume.

cor-el
cor-el
  • Moderator

Try to clear the Flash local storage and settings for YouTube.

  • Windows Control Panel > Flash Player > Storage: Local Storage Settings
    • Remove a specific domain: Local Storage Settings by site

Flash Website Storage Settings panel:

Global Storage Settings Panel:

helen katz
helen katz Question owner

i didn't see anything specific to youtube on those pages.