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Firefox Freezes (For a few seconds to several minutes) when Opening new tabs or Loading/Refreshing tabs

Posted

I've been experiencing this problem since Firefox 18 and now that I have Firefox 20, it's still happening. I've done all the recommended things on the forum and checked around the net for possible fixes, nothings worked.

I've done the create new profile, malware check, check add-on's for updates and updated them to the latest updates, enabled/disabled add-on's/themes, etc. Nothings worked. Is there anyone out there with a fix? Not the stuff I have already mentioned or other stuff that's on the forum or already asked questions, those don't work. If not, I guess it'll be time to switch to chrome or something, cause this is a pain and to be frank, it just isn't worth that stress. I've had Firefox since Firefox 1, it'll be a shame to have to switch, but if no one knows how to fix it, then I will.

I've been experiencing this problem since Firefox 18 and now that I have Firefox 20, it's still happening. I've done all the recommended things on the forum and checked around the net for possible fixes, nothings worked. I've done the create new profile, malware check, check add-on's for updates and updated them to the latest updates, enabled/disabled add-on's/themes, etc. Nothings worked. Is there anyone out there with a fix? Not the stuff I have already mentioned or other stuff that's on the forum or already asked questions, those don't work. If not, I guess it'll be time to switch to chrome or something, cause this is a pain and to be frank, it just isn't worth that stress. I've had Firefox since Firefox 1, it'll be a shame to have to switch, but if no one knows how to fix it, then I will.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (compatible; MSIE 10.0; Windows NT 6.1; WOW64; Trident/6.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; Zune 4.7)

More Information

Application Basics
Name
Firefox
Version
20.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adobe DLM (powered by getPlus(R))
1.6.2.97
true
{E2883E8F-472F-4fb0-9522-AC9BF37916A7}
Download Statusbar
0.9.10
true
{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}
Flagfox
4.2.7
true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Minimeter
1.2.1.4
true
{08ab63e1-c4bc-4fb7-a0b2-55373b596eb7}
Personas Plus
1.7
true
personas@christopher.beard
Broadband Speed Test and Diagnostics
1.2.5
false
speedtest@gotomyhelp.com
Conduit Engine
3.3.3.2
false
engine@conduit.com
DivX Plus Web Player HTML5 <video>
2.1.2.172
false
{23fcfd51-4958-4f00-80a3-ae97e717ed8b}
DownloadHelper
4.9.14
false
{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
DownThemAll!
2.0.16
false
{DDC359D1-844A-42a7-9AA1-88A850A938A8}
FlashGot
1.5.5.2
false
{19503e42-ca3c-4c27-b1e2-9cdb2170ee34}
FoxyProxy Standard
4.1.3
false
foxyproxy@eric.h.jung
Test Pilot
1.2.2
false
testpilot@labs.mozilla.com
uTorrentControl2 Community Toolbar
3.18.0.7
false
{687578b9-7132-4a7a-80e4-30ee31099e03}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.cache.disk_cache_ssl
false
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.search.useDBForOrder
true
browser.startup.homepage
about:home
browser.startup.homepage_override.buildID
20130409194949
browser.startup.homepage_override.mstone
20.0.1
browser.urlbar.default.behavior
2
dom.max_chrome_script_run_time
0
dom.max_script_run_time
0
dom.mozApps.used
true
dom.w3c_touch_events.expose
false
extensions.lastAppVersion
20.0.1
gfx.direct2d.disabled
true
gfx.direct3d.checkDX10
false
keyword.URL
http://isearch.avg.com/search?cid=%7B8e4ef5f2-c507-4eae-b337-1658f2b13ee8%7D&mid=c1ce3d915780ae1fa5dab815d2d5f58f-b6f8ac
layers.acceleration.disabled
true
network.cookie.prefsMigrated
true
network.dns.disableIPv6
true
network.dnsCacheEntries
200
network.dnsCacheExpiration
8640
network.http.connect.timeout
60
network.http.keep-alive.timeout
300
network.http.max-connections-per-server
16
network.http.max-persistent-connections-per-proxy
12
network.http.max-persistent-connections-per-server
8
network.http.pipelining
true
network.http.proxy.pipelining
true
places.database.lastMaintenance
1364502720
places.history.expiration.transient_current_max_pages
104858
places.history.expiration.transient_optimal_database_size
167772160
places.last_vacuum
1294022814
plugin.disable_full_page_plugin_for_types
application/pdf
print.print_printer
Microsoft XPS Document Writer
print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
false
print.printer_Microsoft_XPS_Document_Writer.print_bgimages
false
print.printer_Microsoft_XPS_Document_Writer.print_command
print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
false
print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
0
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0
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print.printer_Microsoft_XPS_Document_Writer.print_evenpages
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print.printer_Microsoft_XPS_Document_Writer.print_headerright
&U
print.printer_Microsoft_XPS_Document_Writer.print_in_color
true
print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_left
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_right
0.5
print.printer_Microsoft_XPS_Document_Writer.print_margin_top
0.5
print.printer_Microsoft_XPS_Document_Writer.print_oddpages
true
print.printer_Microsoft_XPS_Document_Writer.print_orientation
0
print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
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print.printer_Microsoft_XPS_Document_Writer.print_paper_data
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0
print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
0
print.printer_Microsoft_XPS_Document_Writer.print_paper_width
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print.printer_Microsoft_XPS_Document_Writer.print_reversed
false
print.printer_Microsoft_XPS_Document_Writer.print_scaling
1.00
print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
true
print.printer_Microsoft_XPS_Document_Writer.print_to_file
false
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
0
print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
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print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
0
privacy.cpd.formdata
false
privacy.donottrackheader.enabled
true
privacy.popups.showBrowserMessage
false
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description
NVIDIA GeForce GTX 260M
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Adapter RAM
1024
Device ID
0x0618
DirectWrite Enabled
false (6.2.9200.16492)
Driver Date
2-9-2013
Driver Version
9.18.13.1407
GPU #2 Active
false
GPU Accelerated Windows
0/1 Basic
Vendor ID
0x10de
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 260M )
AzureCanvasBackend
cairo
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.5
4.9.5
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0

kobe 441 solutions 5048 answers

Maybe these tools below can help remove malware?

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

If this behavior persists, write a bugzilla bug regarding it.

Maybe these tools below can help remove malware? * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. If this behavior persists, write a bugzilla bug regarding it.

Question owner

No, there was no malware was what I was saying, my systems clean, it was Firefox.

No, there was no malware was what I was saying, my systems clean, it was Firefox.
kobe 441 solutions 5048 answers

Ah id advise you write a bugzilla bug, also link this support thread to tell them you have done everything.

Ah id advise you write a bugzilla bug, also link this support thread to tell them you have done everything.
twentytwo 0 solutions 1 answers

I was having a stalling issue, as well, and had tried a few restarts without any improvement. I opened the "add-ons" screen and ended up disabling the Skype add-on. I restarted and things seem to be running smoothly since then.

I was having a stalling issue, as well, and had tried a few restarts without any improvement. I opened the "add-ons" screen and ended up disabling the Skype add-on. I restarted and things seem to be running smoothly since then.

Question owner

I don't use the Skype add-on because I don't use Skype, so I can't say it was the same problem I'm experiencing. Since this started happening, I've went between bare-bones to using the add-on's that I usually do, it was freezing/lagging either way. In addition, I was using a few of those add-on's for a while with no problem, like I've said, this started with version 17/18, not a add-on update. I don't think it's the add-on's that are the problem, for me anyway. I can't say that it isn't what was your's or others.

People using the Skype add-on should try turning it off it see if it'll help you.

I don't use the Skype add-on because I don't use Skype, so I can't say it was the same problem I'm experiencing. Since this started happening, I've went between bare-bones to using the add-on's that I usually do, it was freezing/lagging either way. In addition, I was using a few of those add-on's for a while with no problem, like I've said, this started with version 17/18, not a add-on update. I don't think it's the add-on's that are the problem, for me anyway. I can't say that it isn't what was your's or others. People using the Skype add-on should try turning it off it see if it'll help you.

Question owner

How do you do the Bugzilla report again Waka_Flocka_Flame? I usually send the report whenever Firefox crashes because it can't recover from the program freeze.

How do you do the Bugzilla report again Waka_Flocka_Flame? I usually send the report whenever Firefox crashes because it can't recover from the program freeze.
kobe 441 solutions 5048 answers

Hi there, there is bugzilla.mozilla.org which you then hit Enter Bug on that page, also link this thread to the bug report.

Hi there, there is bugzilla.mozilla.org which you then hit Enter Bug on that page, also link this thread to the bug report.
kobe 441 solutions 5048 answers

twentytwo, its best to ask a new question as you may have a way different problem than the OP, which in summary gets more questions solved.

twentytwo, its best to ask a new question as you may have a way different problem than the OP, which in summary gets more questions solved. * https://support.mozilla.org/en-US/questions/new

Question owner

Posted on Bugzilla. I'll post here if they find something.

Posted on Bugzilla. I'll post here if they find something.

Question owner

Here is the link to the Bugzilla report I did. I'm posting it so you can check it for yourselves and if anyone else is experiencing the same problems as me and see I missed something it the report, please add it.

https://bugzilla.mozilla.org/show_bug.cgi?id=913737

Here is the link to the Bugzilla report I did. I'm posting it so you can check it for yourselves and if anyone else is experiencing the same problems as me and see I missed something it the report, please add it. https://bugzilla.mozilla.org/show_bug.cgi?id=913737