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can someone please help

There was an error while loading the message. Please try again later. get this when trying to open emails from today only when i try to open my emails i get the following message There was an error while loading the message. Please try again later. I did a restore earlier and not worked since then i ues Aol but have never had a problem before someone please help

It all seam to start when i reloaded Firefox and accepted the optomised version for aol which i use.

I have tried clearing cookies etc any other ideas

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.