Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot play Pogo games for the past two days, get various reasons and cannot talk to someone who will help

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

donnalovesvegas
donnalovesvegas
more options

I am a member of Club Pogo and the past two days have been unable to play the games by using Firefox. The most frustrating thing is that I am old, cannot follow ALL of the instructions and feel I need to talk to a real live person to take me step by step to the proper categories so I can once again play my games without all of this hassle. PLEASE send me a phone number so I can enjoy my games.

I am a member of Club Pogo and the past two days have been unable to play the games by using Firefox. The most frustrating thing is that I am old, cannot follow ALL of the instructions and feel I need to talk to a real live person to take me step by step to the proper categories so I can once again play my games without all of this hassle. PLEASE send me a phone number so I can enjoy my games.

All Replies (2)

mike2033
mike2033
more options

What exactly happens if you try to play a game?

cor-el
cor-el
  • Moderator
more options

Pogo games usually use the Java plugin.

Do you otherwise have problems with Java?

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

There are other things that need your attention. Your system details list shows a very old Flash plugin that you should remove.

  • Shockwave Flash 10.0 r45

Latest Flash player versions here: