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Impossible to stop private browsing, automatically Remember no History and so on...solution? No videos loadable

Posted

Hi,

Displaying..".disabled plugin", all plugins are enabled, then enable Javascript, but it is already enabled. Displaying ... Get the latest Fplayer, Adobe Flashpl. installed, still no videos. Nice riddle, solution?? Options, Privacy, dechecking Tracking, Remember History, in the Location Bar..History and Bookmarks, restart, Tracking is checked, Never remember History, etc.. automatically!! What to do? Thank a lot for your hints, Defrag

Additional System Details

Installed Plug-ins

  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.1 r102
  • RealJukebox Netscape Plugin
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.448
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape
  • Macromedia Shockwave for Director Netscape plug-in, version 10.1
  • Macromedia Authorware Web Player Netscape plug-in, version 6.5 F1

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:7.0.1) Gecko/20100101 Firefox/7.0.1

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Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support website.
Application Basics
Name
Firefox
Version
20.0
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
AddonFox1.2.1true{ad48108d-92a6-4eb9-87e4-978aca1dbae4}BrowserProtect1.1.3truebrowserprotect@browserprotect.comCollusion0.27truejid1-F9UJ2thwoAm5gQ@jetpackColorfulTabs17.8true{0545b830-f0aa-4d7e-8820-50a4629a56fe}Custom Tab Width1.0.1truetab-width@design-noir.deDownloadHelper4.9.14true{b9db16a4-6edc-47ec-a1f4-b86292ed211d}FabTabs1.5.2truefabtab@captaincaveman.nlHTTPS Finder0.85true{6bdc61ae-7b80-44a3-9476-e1d121ec2238}Java Console6.0.43true{CAFEEFAC-0016-0000-0043-ABCDEFFEDCBA}NoScript2.6.5.9true{73a6fe31-595d-460b-a920-fcc0f8843232}pearltrees6.0.13truecollector@broceliand.frSave Text To File1.1.2trueHighlightedTextToFile@bobbyrne01.orgScreengrab (fix version)0.97.5ctrue{02450914-cdd9-410f-b1da-db004e18c671}Tab Scope1.1.9truetabscope@xuldev.orgTab Wheel Scroll20110909truetabscroll@mthamilURL Fixer4.1true{0fa2149e-bb2c-4ac2-a8d3-479599819475}WOT20130402true{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}Yet Another Smooth Scrolling3.1.2trueyetanothersmoothscrolling@katahoFlagfox4.2.7false{1018e4d6-728f-4b20-ad56-37578a4de76b}Memonic Web Clipper1.2.1false{D0AD45D6-8518-11DF-8AD2-3F67DFD72085}
Important Modified Preferences
Name
Value
accessibility.blockautorefreshtrueaccessibility.browsewithcarettrueaccessibility.typeaheadfindtrueaccessibility.typeaheadfind.flashBar0browser.cache.disk.capacity1048576browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.cache.disk.smart_size_cached_value358400browser.display.background_color#C0C0C0browser.display.use_system_colorstruebrowser.places.smartBookmarksVersion2browser.privatebrowsing.autostarttruebrowser.search.useDBForOrdertruebrowser.startup.homepageabout:homebrowser.startup.homepage_override.buildID20120208060813browser.startup.homepage_override.mstonerv:10.0.1browser.tabs.loadInBackgroundfalsebrowser.tabs.onTopfalsebrowser.tabs.tabMaxWidth810browser.tabs.tabMinWidth1browser.tabs.warnOnClosefalsebrowser.urlbar.autocomplete.enabledfalsebrowser.urlbar.default.behavior1browser.zoom.fullfalsedom.disable_window_flipfalsedom.mozApps.usedtruedom.w3c_touch_events.exposefalseextensions.lastAppVersion10.0.1general.useragent.extra.btrsBTRS7465gfx.blacklist.direct2d2gfx.blacklist.layers.direct3d102gfx.blacklist.layers.direct3d10-12gfx.blacklist.layers.opengl4gfx.blacklist.webgl.opengl4keyword.URLchrome://browser-region/locale/region.propertiesnetwork.cookie.prefsMigratedtrueplaces.database.lastMaintenance1364997855places.history.expiration.transient_current_max_pages53402places.history.expiration.transient_optimal_database_size85442560places.last_vacuum1299620241plugin.disable_full_page_plugin_for_typesapplication/pdfprint.print_printerCanon MG5100 series Printer (Kopie 1)print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_bgcolorfalseprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_bgimagesfalseprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_commandprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_downloadfontsfalseprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_edge_bottom0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_edge_left0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_edge_right0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_edge_top0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_evenpagestrueprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_footercenterprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_footerleft&PTprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_footerright&Dprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_headercenterprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_headerleft&Tprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_headerright&Uprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_in_colortrueprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_margin_bottom0.5print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_margin_left0.5print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_margin_right0.5print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_margin_top0.5print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_oddpagestrueprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_orientation0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_pagedelay500print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_paper_data9print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_paper_height 11,00print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_paper_size_type0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_paper_size_unit1print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_paper_width 8,50print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_reversedfalseprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_scaling 1,00print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_shrink_to_fittrueprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_to_filefalseprint.printer_Canon_MG5100_series_Printer_(Kopie_1).print_unwriteable_margin_bottom0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_unwriteable_margin_left0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_unwriteable_margin_right0print.printer_Canon_MG5100_series_Printer_(Kopie_1).print_unwriteable_margin_top0privacy.cpd.downloadsfalseprivacy.cpd.historyfalseprivacy.cpd.sessionsfalseprivacy.donottrackheader.enabledtrueprivacy.popups.showBrowserMessagefalseprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.timeSpan0security.disable_button.openCertManagerfalsesecurity.disable_button.openDeviceManagerfalsesecurity.enable_ssl2truesecurity.enable_tlsfalsesecurity.OCSP.disable_button.managecrlfalsesecurity.warn_viewing_mixedfalse
user.js Preferences
Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter DescriptionIntel(R) Graphics Media Accelerator 3150Adapter Driversigdumdx32Adapter RAMUnknownClearType ParametersGamma: 3600 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Device ID0xa011DirectWrite Enabledfalse (6.2.9200.16492)Driver Date4-19-2010Driver Version8.14.10.2117GPU #2 ActivefalseGPU Accelerated Windows0/1 Basic Vendor ID0x8086WebGL RendererGoogle Inc. -- ANGLE (Intel(R) Graphics Media Accelerator 3150)
AzureCanvasBackendcairoAzureContentBackendnoneAzureFallbackCanvasBackendnone
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.54.9.5NSS3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSMIME3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSSL3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSUTIL3.14.3.03.14.3.0

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8000 answers

Does this help

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Please update to Firefox 20 Immediately, as Firefox 7 is not supported anymore, nor is it secure or stable. Update Firefox to the latest version

Then please update your plugins. https://www.mozilla.org/en-US/plugincheck/

Do these things before trying anything else

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Or your User Agent is corrupted, so please use Websites say that Firefox is outdated or incompatible even though it's the latest version

Question owner

The version was at least already 20.

Tyler Downer
  • Administrator
  • Moderator
1164 solutions 6629 answers

Did you update to Firefox 23.0.1? Please do that before continuing. all other versions are not supported.

Question owner

Everytime I boot the PC I check for updates , also for plugins and addons. I have the latest version. An new problem occurred....my Youtube account is not accessible. When using Ff portable-no problem. Even in safe-mode this problems persists.

Have a nice day, Defrag

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.

Question owner

Thanks a lot for your replies. A reset solved the problems described in the post 04-03-13. A folder "Old Firefox Data" appeared-what to do with this folder? The reset deleted all add-ons, fortunately I saved the troubleshooting info, so I have a list with these addons and more. The problem with the Youtube-account still persists-no idea what the problem is. Co-rel's suggested readings I have still to read....I will do this at home, seems to require some time.

PS: "Most Visited" does not display most visited sites-how to add or remove something there?

Modified by Defrag

John99
  • Top 25 Contributor
  • Moderator
622 solutions 8000 answers

Keep the old data for now. It may be of use if you need to transfer or check things from the old profile. There could be a slight privacy / security issue with permanently retaining the old profile on your desktop,especially if multiple users use that account.

Try and check how things are after the reset and report back what issues you still have, before making any further changes, other than creating a new profile.

If you do or did create a new profile note it is good practice

  • Always to use an empty folder for the location, and do not nest profiles.
  • Never to rename or delete profiles.

Please post back for further advice if you are considering re naming or deleting any Firefox profile.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Helpful Reply

Most visited is a list that shows a query of the History. So to have websites appear in that "Most Visited" list you need to visit such an URL often enough to increase the visit count to match other in the top 10 visit count of history items. You can make the Visit Count column visible in the Library to seethe actual visit count.

Question owner

Hi,

In a few weeks I will bring my new PC to the dealer and because of the warranty I must not remove the SSD and HDD. Otherwise the warranty is forfeited. How to prevent nosy people checking the Firefox “Most Visited” and other places where data are stored (where?) and how to remove them? And...how to restore/reinstall them?

Thanks a lot for your suggestions

Citta

jscher2000
  • Top 10 Contributor
2347 solutions 20809 answers

Hi Defrag, most of your Firefox personal data (e.g., bookmarks, history, logins) is stored in a profile folder. If you back up your main c:\users folder, it should include this folder, but just to be sure, this article describes how to access your Firefox profile folder: Profiles - Where Firefox stores your bookmarks, passwords and other user data. And this article has suggestions on backing up: Back up and restore information in Firefox profiles.

In addition to your profile folder, Firefox maintains a separate folder of cached files. You can clear the cache from inside Firefox to remove those files.

Then if you uninstall Firefox and choose to remove personal data, your profile folder will be deleted from your SSD or hard drive.

It's always possible for a technician or third party to "unerase" some files on a Windows system. There are privacy utilities to securely erase blank areas of a hard drive, but I'm not sure about an SSD drive.

jscher2000
  • Top 10 Contributor
2347 solutions 20809 answers

I'm confused now about your Windows version. If you're still on Windows XP, your data is under

C:\Documents and Settings\username\

but if you have Windows 7 or Windows 8, it should be under

C:\Users\username\

Because Windows hides some folders and files, you may want to turn on viewing of hidden files so you can see exactly what's there: http://windows.microsoft.com/en-us/windows/show-hidden-files