Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

User set privacy settings are not applying

  • 1 reply
  • 3 have this problem
  • 21 views
  • Last reply by cor-el

more options

STEPS TO RECREATE:
1. Open Firefox 19.0.2 Browser
2. In the header toolbar, click on Tools > Options
3. Click on Privacy icon
4. In the Firefox will: dropdown, change [Never remember history] to [Use custom settings for history]
5. Click the [Always use private browsing mode] checkbox
6. Click the [Accept cookies from sites] checkbox
7. Click the [Accept third-party cookies] checkbox
8. Click the OK button
9. In the header toolbar, click on Tools > Options
10. Click on Privacy icon

CURRENT RESULTS: The settings selected in steps 4 - 7 are not applied so the [Never remember history] option is still in use

EXPECTED RESULTS: The settings selected in steps 4 - 7 are applied so the [Use custom settings for history] option is applied

STEPS TO RECREATE:<br /> 1. Open Firefox 19.0.2 Browser<br /> 2. In the header toolbar, click on Tools > Options<br /> 3. Click on Privacy icon<br /> 4. In the Firefox will: dropdown, change [Never remember history] to [Use custom settings for history]<br /> 5. Click the [Always use private browsing mode] checkbox<br /> 6. Click the [Accept cookies from sites] checkbox<br /> 7. Click the [Accept third-party cookies] checkbox<br /> 8. Click the OK button<br /> 9. In the header toolbar, click on Tools > Options<br /> 10. Click on Privacy icon CURRENT RESULTS: The settings selected in steps 4 - 7 are not applied so the [Never remember history] option is still in use EXPECTED RESULTS: The settings selected in steps 4 - 7 are applied so the [Use custom settings for history] option is applied

Modified by cor-el

All Replies (1)

more options

The "Use custom settings for history" choice allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings.
Firefox shows the "Use custom settings for history" selection as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made.
If all History settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".
"Never Remember History" means that Private Browsing is active and "Always use private browsing mode" gets a check mark.