Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

why are mp3 icons appearing on my desktop when closing firefox


I unsuccessfully tried to download ringtones, now when i close firefox these ringtone icon appear on my desktop.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • Garmin Communicator Plug-In
  • 4.1.10329.0
  • GEPlugin
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.


  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

  • Top 25 Contributor
  • Moderator
252 solutions 3023 answers

The icons are there because the computer apparently did not delete them when the download was cancelled. Have you tried with another browser to see if it's a computer issue or a Firefox issue?

Question owner

This does not happen when i close internet explorer, two additional icons will appear each time that I close firefox.

  • Top 25 Contributor
  • Moderator
252 solutions 3023 answers

2 icons appear every time Firefox closes? We have never heard of this issue before. What are the 2 icons? Could you please provide a screenshot ?

Question owner

The two icons are CTU ringtones, one mp3, 0ne wav, they are added to my desktop each time that i close firefox.

  • Top 10 Contributor
  • Moderator
10776 solutions 96978 answers

Try to delete the downloads.sqlite file in the Firefox Profile Folder.

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

Question owner

I deleted the download.sqlite files twice, but they keep reappearing in the profile directory when i open it. just like the icons do in my desktop.]

After a whole lot of trial and errors, and other program changes that I did not understand, Last night I went to Help/troubleshooting information and reset Firefox to Default State!!!! and the icons are no longer appearing. that easy


Modified by ascobie1