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The mouseover text doesn't show in Firefox when I pan a picture, say for xkcd.com. It flashes for a split second, but I can't read it. This feature works in IE.

Posted

The mouse-over Meta text doesn't show for any websites I know that use that information. Say for xkcd.com, I am not able to read the text when I mouse over the image while using Mozilla Firefox, my preferred browser. The text will flash for a split second, but not long enough to read. I checked the comment threads and it states this is a problem when using Google toolbar, but I don't use google toolbar, so I'm not sure what's causing this.

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.15.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • iTunes Detector Plug-in
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Google Talk Plugin Video Accelerator version:0.1.44.23
  • Version 3.14.16.11781
  • Shockwave Flash 11.5 r502
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 4.1.10329.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Norton Vulnerability Protection 11.1.1.5 - 3 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Popup ALT Attribute 2.0.2012122901 ({61FD08D8-A2CB-46c0-B36D-3F531AC53C12})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Norton Toolbar 2012.5.12.5 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • SmartPrintButton 1.0 (quickprint@hp.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
  • adapterDescription2: NVIDIA GeForce GT 540M
  • adapterDeviceID: 0x0126
  • adapterDeviceID2: 0x0df4
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 2048
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7601.17789
  • driverDate: 7-19-2011
  • driverDate2: 11-3-2011
  • driverVersion: 8.15.10.2455
  • driverVersion2: 8.17.12.8577
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • extensions.lastAppVersion: 19.0
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • network.http.spdy.enabled: False
  • places.database.lastMaintenance: 1361811085
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97057 answers

As long as you do not move the mouse then the text should stay visible.

If that isn't the case then check your extensions.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.