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Private Browsing mode sometimes doesn't remember cookie info when opening links in new tabs

Posted

Also, when in Private Browsing mode, and I go to view the cookies in Options -> Privacy, I can see the cookies from the normal non-private browsing mode. All of them. It's not a fresh, clear, list like it should be.

I don't think any info is being read or recorded between the two sessions types, though. Just that sometimes, when opening a link in a new tab or window, it forgets the cookie information. Again, this is in Private Browsing mode.

I never had this problem until I upgraded to Firefox 19.

Also, when in Private Browsing mode, and I go to view the cookies in Options -> Privacy, I can see the cookies from the normal non-private browsing mode. All of them. It's not a fresh, clear, list like it should be. I don't think any info is being read or recorded between the two sessions types, though. Just that sometimes, when opening a link in a new tab or window, it forgets the cookie information. Again, this is in Private Browsing mode. I never had this problem until I upgraded to Firefox 19.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • VLC media player Web Plugin 2.0.2
  • Shockwave Flash 11.4 r402
  • Google Talk Plugin Video Accelerator version:0.1.44.16
  • Version 3.1.4.8140
  • Google Update
  • 4.1.10111.0
  • Next Generation Java Plug-in 1.6.0_29 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Yahoo Application State Plugin version 1.0.0.7
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 1.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82915G/GV/910GL Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2582
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-13-2007
  • driverDate2:
  • driverVersion: 6.14.10.4764
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'']
  • numTotalWindows: 9
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) 82915G/GV/910GL Express Chipset Family)
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 0
  • browser.cache.disk.smart_size.enabled: False
  • browser.cache.disk.smart_size.first_run: False
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • extensions.lastAppVersion: 19.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361748428
  • places.history.expiration.transient_current_max_pages: 40016
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.cookies: False
  • privacy.clearOnShutdown.downloads: False
  • privacy.clearOnShutdown.formdata: False
  • privacy.clearOnShutdown.history: False
  • privacy.clearOnShutdown.sessions: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
13051 solutions 119545 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

The problem is still there. In safe mode, when I go into private browsing mode, if I go look at the list of cookies, I can see all the cookies from the non-private mode.

The problem is still there. In safe mode, when I go into private browsing mode, if I go look at the list of cookies, I can see all the cookies from the non-private mode.
tzdvl 0 solutions 6 answers

Any progress or additional information yet?

I also can see all of my "normal" cookies after switching to private browsing. (I remember that in the past I would see only a "blank" window when first switching to private mode.)

Yes, I have tried safe mode and disabling add-ons, with no change in this behavior.

Add-ons I have installed:

Adblock Pluss 2.2.3 BetterPrivacy 1.6.8 Ghostery 2.9.3 Googlebar Lite 4.9.7 IE View 1.5.6 Microsoft .NET Framework Assistant 1.3.1 PrivacyChoice TrackerBlock 2.2 Status-4-Evar 2013.02.16.23 Bookmark Favicon Changer 1.74 (disabled) CheckPlaces 2.6.2 (disabled)

Thanks!

Any progress or additional information yet? I also can see all of my "normal" cookies after switching to private browsing. (I remember that in the past I would see only a "blank" window when first switching to private mode.) Yes, I have tried safe mode and disabling add-ons, with no change in this behavior. Add-ons I have installed: Adblock Pluss 2.2.3 BetterPrivacy 1.6.8 Ghostery 2.9.3 Googlebar Lite 4.9.7 IE View 1.5.6 Microsoft .NET Framework Assistant 1.3.1 PrivacyChoice TrackerBlock 2.2 Status-4-Evar 2013.02.16.23 Bookmark Favicon Changer 1.74 (disabled) CheckPlaces 2.6.2 (disabled) Thanks!
tzdvl 0 solutions 6 answers
See this thread: https://support.mozilla.org/en-US/questions/954742